Schrader Plumbing

Reviews

• SB

  Susan Bogard

  1 day ago
  5.0
  Trevor was very professional and courteous. Our plumbing is several decades old. I was so thankful that a solution to the issue was better than I feared. Thank you and you guys have our business going forward!!
• JM

  Joe Mitchell

  3 days ago
  5.0
  Extremely professional and polite,not here 10 minutes a cleared up stopped up toilet...did not charge me a would not take money or anything.. I own 2 houses in Keller... I will definitely call them again and recommend them to others in my neighborhood and family for anything needed in the future 😊👍
• BP

  Barbara Polansky

  5 days ago
  5.0
  From start to finish excellent service. Richard who answered the phone call was very helpful and professional. Chris the technician kept me informed about what he was needing to do. He explained in a way I could understand. Very happy with them and will continue to to use their services.
• LB

  La Bicicleta

  Dec 31, 2025
  1.0
  I’d be very cautious before using Schrader Plumbing. I had a horrible experience with them. 2 months ago I experienced a stoppage in my toilets. Based on the exceptional reviews, I called Schrader to come out and fix the problem. They sent technician Michael Badgley. I was initially given two quotes, one for roughly $800 and the other for $4,000. After a quick inspection of my home, Michael determined that he would have to dig a hole in the back yard at a cost of $5,700. While I didn’t really understand how the quotes kept changing, I agreed to the scope of work as I’m not a plumbing expert and needed to get the stoppage resolved quickly. Bewildered, I later sent the receipt to my neighbor, who informed me that my house was pier and beam, not slab as it indicated on the quote. I recalled Michael asking me where the crawl space was and I wasn’t able to identify it (my fault as an uniformed homeowner) although I showed him the area I thought it was in inside the master bedroom. He passed right over it without a second look. Later, after speaking with my neighbor, I was able to go over and find the crawl space myself easily. Michael fixed the pipe under the toilet in the main bathroom and then proceeded to tell me that I would need to replace all of the pipes at my house at a cost of $30k. He couldn’t even assure me that the problem I had just handed over $5,700 for was fixed. The icing on the cake was the $100 bill that I had tucked into my lunch tote on the kitchen table in view of the technician, and when I returned later it was missing. That was certainly my own fault for leaving it unsecured. I was concerned about the entire process and wrote to the owner, John Schrader. I waited several days with no response to my email or phone calls, which spoke volumes to me as a customer. After my third attempt to contact him, I was finally passed off to a service advisor. I explained my concerns to him, that the crawl space was never properly identified and that I wasn’t sure that the repair that was done was necessary. He offered me a refund of $750 “to remove my bad review” which I hadn’t yet written. Less than 2 months later I experienced the same stoppage. I called Schrader again and was told that the pipes needed to be replaced. I finally called another plumber who identified the source of the stoppage, this time to be at the front of the house instead of the rear. They fixed the problem for only a fraction of what I paid to Schrader. He explained that the first repairs were unnecessary. If you like being robbed, by all means give Schrader Plumbing a call. I absolutely feel violated and taken advantage of as a single female homeowner. If you want to save your hard earned money and get the job done right, get a second opinion.
• MJ

  Mark Johnson

  Dec 30, 2025
  5.0
  Wes and Dooley did a great job. They took pride in their work and made the new tankless water heater installation look as good as they could. They showed me how everything worked with the tankless heater. The scheduling people were very good as well. I highly recommend Schrader Plumbing.

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