Business Details
About
Equipment Rental AgencySunbelt Rentals
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in New Braunfels to get help with all of your equipment rental needs today!
Location
Sunbelt Rentals
9000 North Interstate 35 Frontage Road, New Braunfels, TX
78130, United States
Hours
Reviews
4.2
16 reviews
5 stars
12
4 stars
1
3 stars0
2 stars0
1 star
3
- JSJoni ShipmanDec 18, 20255.0We were stuck in traffic and 4 mins late. The nice gentleman waited for us on a Friday afternoon. We were driving all the way from San Antonio. Ladder did the job well!!
- CJCharles JonesSep 5, 20241.0Rented a lift for one day. They did not tell me on the phone when I rented it that I was required to call it off even though I told them I only needed it for one day. For people who don’t rent equipment regularly, it would be a simple statement to make. Oh hey by the way you must call when you are done, we don’t care if you told us you only wanted a one day rental, we are going to continue to charge you until you call it off. Very simple statement to make to customers when they are ordering equipment. But why would they do that when they can charge you extra for it because you didn’t know that. So there’s that. Also when I called in the persons I spoke to were horrible, all they wanted to do was argue , tell me I was wrong and basically tried to make me feel stupid for not knowing that. I will never use them again , they might as well be united rentals with these shady business practices…..
- CCCJMay 3, 20225.0I had a blow out tire and I ended pulling up into their business. They were so kind in helping fix the flat. I want to thank Felix and his co workers for being so kind when I was ready to burst in tears. Thank you to the manager too. Will highly recommend your place of business to everyone! 😊
- BVBrandon VardemanJun 26, 20205.0Great place to rent. Rented an auger for some fencing and had some issues with it the first time, but when I took it back they gave me another one that was fantastic and cut me a break for my trouble. Have rented several other times and always great service. Will definitely rent from here when occasions arise.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool at Sunbelt Rentals in New Braunfels?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required unless you apply for a commercial credit account.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a credit line, but payment information is needed at reservation. For credit customers, a deposit is secured but held until equipment is returned and contract closed.
Can I extend the rental period if I need equipment for longer?
Yes, contact the New Braunfels branch to extend your rental. Additional time and charges will be added to your contract and credit card.
Can I return rented equipment at a different Sunbelt Rentals location?
Equipment should typically be returned to the location rented from, but you can call the store for guidance and possible alternative return locations.
Does Sunbelt Rentals in New Braunfels offer equipment delivery?
Yes, delivery is available for a reasonable fee based on equipment, location, and distance. You can select delivery during reservation and provide delivery instructions.
What if the tool I rented breaks while in use?
Contact the rental branch or request service via the equipment detail page in your reservation. Sunbelt Rentals offers a Rental Protection Plan for damage coverage.
What are the operating hours of Sunbelt Rentals in New Braunfels?
Open Monday to Friday from 7:00 AM to 5:00 PM, Saturday 8:00 AM to 12:00 PM, and closed on Sundays.
Are there other equipment rental services nearby Sunbelt Rentals in New Braunfels?
Yes, Comal County Rentals is nearby, offering industrial and commercial equipment, which could provide alternative rental options.
What dining options are near Sunbelt Rentals in New Braunfels?
Denny's New Braunfels, TX #8111 is close by, offering a convenient spot to eat before or after picking up equipment.
Are there any entertainment venues near Sunbelt Rentals in New Braunfels?
Yes, nearby are the Fear Factory Presents: The Body Farm amusement park and Ruggedman Brewing Company brewery, great spots to visit after your rental needs are met.