Question 1

How do I know if my structure needs repairs?

Accepted Answer

You might have seen the warning signs, cracks in the sheetrock, and cracks in the brick veneer, doors miss-aligned and sticking. This could all be signs that your foundation is in trouble. Call Alamo Hy-Tech Foundation, Inc. and our experts will come out and give you a thorough assessment free, with no obligation. We'll give you a detailed quote if work needs to be done.

Question 2

How long will repairs take?

Accepted Answer

On average, repairs will take 5 to 7 days to complete; we clean up after and replant any plants that might have been removed.

Question 3

What about payment?

Accepted Answer

Payment will be 1/2 down when work is scheduled and balance upon completion and there are no hidden costs.

Question 4

What about plumbing tests?

Accepted Answer

You can call your homeowners insurance and ask for a static sewer test, or we can refer you to a plumber we work with on a daily basis. We recommend a static sewer test after any foundation repairs to check for possible sewer leaks under the slab.

Question 5

Do you have any references?

Accepted Answer

Yes we do! E-mail or call us and we would be glad to e-mail, fax or give you additional references over the phone of many satisfied customers.

Question 6

How long has Alamo Hy-Tech been in business?

Accepted Answer

We celebrated our 30th year in business in 2019!

Question 7

Is there anything that I need to do to prepare for these repairs?

Accepted Answer

For interior and exterior repairs; any small items around the area that we will be working should be removed for precaution. For interior repairs, your salesperson or crew supervisor will go over which rooms need to be cleared and/or flooring pulled up.

Question 8

What about adjustments?

Accepted Answer

If, after the work is completed, any adjustments are needed to the pilings installed, the adjustments are completed at no cost to the homeowner.

Question 9

What about my landscaping?

Accepted Answer

If any plants or shrubs need to be removed we will place them to the side and water them while work is being done, once work is completed we will replant and water them. It is up to the homeowner to take care of the plants after the job is complete. Alamo Hy-Tech does not warranty any plants.

Question 10

Does someone need to be home?

Accepted Answer

No, the only time we will need to get into the property is when we are ready to level and this is done near completion of repairs unless interior repairs are needed we will need access to interior of the house. If you are home during the repairs, the job supervisor will help answer any questions you might have, or you may call the office and talk to a salesperson.

Question 11

How can I expect my concrete patches to look?

Accepted Answer

Any concrete breakouts will be patched, however; the concrete patch will not match the existing color of the concrete. We will take care to patch it as neat and smooth as possible.

Question 12

How can I tell if my structure needs foundation repairs?

Accepted Answer

Warning signs include cracks in sheetrock and brick veneer, misaligned and sticking doors. Contact Alamo Hy-Tech Foundation, Inc. for a free, no-obligation assessment and detailed quote if repairs are needed.

Question 13

How long do foundation repairs typically take?

Accepted Answer

Repairs usually take 5 to 7 days to complete. The team cleans up after work and replants any removed plants.

Question 14

What payment methods does Alamo Hy-Tech Foundation Repair accept?

Accepted Answer

They accept American Express, Cash, Check, Discover, MasterCard, and Visa.

Question 15

Is there anything I should do to prepare my home for foundation repairs?

Accepted Answer

Remove small items around the work area. For interior repairs, your sales or crew supervisor will inform you which rooms to clear and if flooring needs to be pulled up.

Question 16

Will Alamo Hy-Tech provide references from previous customers?

Accepted Answer

Yes, you can email or call them to receive additional references through email, fax, or phone.

Question 17

What are the business hours of Alamo Hy-Tech Foundation Repair?

Accepted Answer

They are open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays, as well as on New Year's Day, Thanksgiving, Christmas Eve, Christmas, and Good Friday.

Question 18

Are there any nearby government offices that could help with permits for foundation repair?

Accepted Answer

Yes, nearby are the Texas Department of Public Safety, Comal County DPS Office, and New Braunfels Driver License Office which might assist with permits and requirements.

Question 19

What other contractors are located near Alamo Hy-Tech Foundation Repair?

Accepted Answer

Nexgen Construction and LCP Maintenance and Repair are nearby contractors which could be useful for related home improvement services.

Question 20

What local amenities are close to Alamo Hy-Tech Foundation Repair for clients to visit?

Accepted Answer

Clients can visit the New Braunfels Public Library Westside Branch, Westside Community Center, or enjoy nature at New Braunfels Chapter, Native Plant Society of Texas nearby.

Question 21

How does Alamo Hy-Tech handle landscaping during foundation repairs?

Accepted Answer

If plants or shrubs need removal, they are moved aside and watered during repairs, then replanted and watered after completion. The homeowner is responsible for plant care post-job, and plants are not under warranty.

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