P and L Generators

Reviews

• SJ

  Sue Jamison

  Sep 25, 2025
  5.0
  A Huge Thank You to P&L Generator – Nacogdoches, Texas! We would like to express our sincere appreciation to P&L Generator in Nacogdoches, Texas for the outstanding service they provided both at our office and home office for our generator needs at Thoroughbred Software International, Inc. The level of service we received was truly exceptional. A BIG shout out to Loren and Michael, and the entire service team—your professionalism, deep knowledge, and impeccable work ethic did not go unnoticed. Every step of the process was handled with care and expertise. We also want to recognize the office staff for clearly communicating each step of the service process. Their guidance and support helped us feel confident and informed throughout. What really impressed us was the follow-up. Within less than 24 hours of completing the installation and monitoring system setup, we received a personal call from Steven, the owner, to check in and ensure everything was running smoothly. That kind of proactive service is rare—and deeply appreciated. Thank you, Steven, and your amazing TEAM at P&L Generator! You’ve certainly earned our trust and gratitude. — Thoroughbred Software International, Inc. Nacogdoches, Texas
• NP

  Nathan Pullin

  May 29, 2025
  5.0
  Been doing business with them for years. Easy communication. They keep my generator running flawlessly. Highly recommend them.
• SS

  Sandie

  Feb 13, 2017
  5.0
  5.18.2023 We are still happy with P&L after all these years and we are very happy with the Kohler 14kw. We're on P&L's annual maintenance plan as well as their monitoring plan. The office staff is well trained in product and their computer system. The maintenance folks always come prepared for anything and, thankfully, we've usually had just maintenance work. 2017 original post We've used P&L Electric for years for our whole-house generator, whether it's a DIY job (we got parts from them and amazing advice) or a service visit. Their service team is well-trained, can explain anything to anyone regardless of the customer's knowledge level. We recently sold our whole-house generator and changed brands by purchasing a Kohler from P&L, which is a relatively new product for them. What a difference! We researched the Kohlers and had a few conversations with Linda about the difference between our "other brand" generator and the Kohler. Linda and the service team have ramped up quickly on the Kohler. On installation day, the service team loaded the old generator on a trailer and installed the new one. We are very pleased with the service and the product. 1.19.2021 update We've had two power outages in the past six months. We were out of power with Hurricane Laura for 46 hours and we were without power with the snowstorm for 76 hours. The Kohler performed flawlessly. A year or so ago P&L started remote monitoring of the generators and they know when our generator is offline or something needs attention. P&L has been a great generator company. It's good to know they're watching out for us. A few other notes: Get your generator installed when you don't need it so you have it when you do need it. One of the greatest benefits of having a generator, besides having the comforts of electricity, is it won't release back to commercial power until the power is stable so you avoid power surges which can wipe out appliance. A word of advice for those of you getting a generator that will use propane. A 250 gallon propane tank is too small! Get at least a 500 gallon tank. You don't want to be the person who is on generator, low on your 250 tank, and the propane service can't get to you for another day or so.. Also, put your tank in the shade.
• SP

  SallyScott Pilcher

  Apr 27, 2016
  5.0
  Great folks. Always done in a timely manner.

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