Penguinn Refrigeration Inc

Reviews

• RW

  Ricky Watt

  Aug 13, 2025
  1.0
  First job, they completed but didnt schedule to come out, they just showed up, not the end of the world, but I'm glad I was onsite. Second job, they came out with several techs, where onsite for several hours, and then guessed what might be the problem. They no call/no showed multiple times. Told me another job was more important, and when I asked if they knew what the issue was, they said no, they are guessing. Then when I scheduled for them to come back out again to look and see if they can find the issue, they never showed up again. Lastly, they sent me a bill for around $800 (give or take) for the guess work. I had to find another refrigeration company to fix the issue and they proved that the part Penguin was guessing was broken, was just fine. It's sad to see this low level of quality service. I highly recommend against using them at this time.
• DW

  Daniel Weltman

  Nov 17, 2023
  1.0
  Have called for weeks with no pick up or return call. So frustrating to not get a call back.
• KR

  Kelley Rice

  Aug 25, 2023
  5.0
  Very fast response time and technician was polite and knowledgeable
• KK

  Ken Kelly

  May 2, 2018
  5.0
  I m a Project Mgr. for a national general contractor. I had 2 commercial restaurants that sustained damage to their walk in cooler attached to their business. After talking to several companies I chose Penguinn Refridgeration for their professional estimates and customer service. Insurance was paying so it wasn't a low bid situation. I fear w Keith and Charotte Guinn, as well as Laurie and others. They were spot on, professional, and as courteous as could be! The work done was top notch and they exceeded both my and my clients expectation! I highly recommend them for any and all of your HVAC needs! Thanks again y'all! Ken Kelly - Senior Project Manager K. Simon Construction

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