Customers consistently praised the professionalism, speed, and cleanliness of the installation process.
Customer Service
The business received high marks for excellent customer service, with many reviewers highlighting the helpfulness and knowledge of staff.
Product Satisfaction
Customers expressed strong satisfaction with the quality and appearance of the windows, noting improvements in energy efficiency and aesthetics.
Affordability
Many reviews mentioned competitive pricing, with customers feeling they received great value for the quality of the products and services.
SS
Susan Sparks
4 days ago
5.0
From initial meeting to ordering, measuring, and installation, we had the best experience! Time will tell how well the windows will hold up, but as for now, we are VERY satisfied!
AR
Angela Robinson
Dec 30, 2025
5.0
Install was fast. The installer was kind and explained all the features of the windows.
MD
Matt Doherty
Dec 30, 2025
5.0
These guys are pros. Everyone we dealt with from top to bottom was prompt, courteous and helpful. The install was sharp, and they went the extra mile cleaning up after themselves. Highly recommended.
RH
Rocklyn Hamilton
Dec 28, 2025
5.0
Just had our entire home updated with beautiful windows from Window World! Greatest installers! They were clean and neat, so polite, skilled and vacuuming all the time. It's kind of dusty when you have your 50 year old windows removed. They did come early and stayed late to finish our home in 2 days. We are so excited about the upgrade that these windows have provided to our home; the look and the efficiency of temperatures in our home is amazing! I would highly recommend this company to everyone! Be sure to get the privacy windows in your bathroom, just awesome! No curtains or blinds needed. The sunlight and moonlight coming through those beautiful windows is magical! I know we are saving money on energy, and I have not had to drag out my room heater at all. We are very happy 100%!
RP
Robert Pugh
Dec 18, 2025
5.0
Would definitely recommend Window World. They were cheaper than some of the other bids I received. They were on time, (actually, they called and asked if they could come early), and the installer, Bennie, was really polite and professional. Also, April was really helpful on the phone and walked me through everything so I knew what to expect! And oh yeah, my new windows look great too! 👍
Frequently Asked Questions About Window World of Lubbock
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
What types of payment methods and financing options are available at Window World of Lubbock?
Window World of Lubbock offers cash, check, and financing options, with financing subject to approved credit and promotional periods. Contact them for current available options.
How are replacement windows installed at Window World of Lubbock?
Most replacement windows are installed from the outside. In some cases, installation may be from the inside, which will be assessed and explained by the installation expert on the day of installation.
Does Window World of Lubbock install replacement windows year-round, and will there be significant heat or cooling loss during installation?
Yes, they install replacement windows year-round. Installation typically takes one day with minimal heat/cooling loss as windows are installed one at a time by trained crews.
How should I prepare my home for replacement window installation by Window World of Lubbock?
Remove curtains, blinds, and window treatments; have security sensors turned off; provide a clear path to the windows; and remove decorations near windows to prevent damage during installation.
How long does it take to receive and install custom replacement windows at Window World of Lubbock?
Manufacturing times vary since windows are custom-built. Installation time averages about 30 minutes per window, plus time for trim work and cleanup. An average job completes in a single day.
What warranty coverage does Window World of Lubbock provide for its windows and patio doors?
They offer a manufacturer’s lifetime limited warranty and a repair labor guarantee valid for as long as you own your home. More details are available by contacting them or visiting the warranties page.
What happens to my old windows after installation by Window World of Lubbock?
Old windows are removed and properly disposed of after installation. Customers can keep old or storm windows if they notify the installation crew before installation begins.
Who can I contact if I encounter issues with my windows installed by Window World of Lubbock?
You are encouraged to contact Window World of Lubbock for assistance as most issues are easily corrected and do not indicate a window problem.
What nearby places can I visit around Window World of Lubbock for home improvement needs?
Nearby you can visit Buddy the Elf - Holiday Lighting for lighting and furniture, Lumber Liquidators and LL Flooring for flooring and home improvement supplies, and Ashley furniture stores.
Are there entertainment or relaxation options near Window World of Lubbock to enjoy before or after your visit?
Yes, you can enjoy arts and entertainment at West Texas Live, relax with a massage at Relax House, or dine at nearby restaurants like Hot And Juicy Seafood, Durango's Mexican Restaurant, and The Office Grill and Sports Bar.
What nearby services are available at Window World of Lubbock for automotive or home needs?
Nearby services include Dime Auto Spa for car detailing, Texas Lock for locksmith and construction services, and Leak-Tek Plumbing and EGS Heating and Air for plumbing and HVAC needs.