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For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and solutions does Ferguson Waterworks provide?
Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer, and stormwater management industries.
Who are the typical customers of Ferguson Waterworks?
Public and private water sewer authorities, utility contractors, public works/line contractors, and heavy highway contractors rely on Ferguson Waterworks for their needs.
What are the regular business hours for Ferguson Waterworks in Lubbock, TX?
Ferguson Waterworks is open Monday through Friday from 7:00 a.m. to 5:00 p.m. and closed on Saturdays and Sundays.
Are there any special holiday hours or early closings?
Yes, Ferguson Waterworks closes early on December 24 and 31, and is closed on November 27, December 25, January 1, and other specified holidays.
How can I get emergency after-hours service or commercial water heater delivery?
For after-hours emergency service or commercial water heater deliveries, call (800) 217-9480.
What payment methods are accepted on ferguson.com?
You can purchase products on ferguson.com using Visa, Mastercard, and American Express.
Does Ferguson Waterworks offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
Where is Ferguson Waterworks located in Lubbock, TX?
Ferguson Waterworks is located at 510 County Rd 7200, Lubbock, TX 79404, USA.
What nearby places can I visit before or after my trip to Ferguson Waterworks?
Nearby places include HideAway Event Center for dance or concerts and Santa Fe Specialty Foods for grocery shopping, which you might want to visit before or after your Ferguson Waterworks appointment.
How can nearby businesses like EquipmentShare help contractors visiting Ferguson Waterworks?
Contractors visiting Ferguson Waterworks can benefit from the nearby EquipmentShare, which provides industrial equipment and tools rental, aiding project efficiency.
Are there services nearby Ferguson Waterworks for building supplies and roofing?
Yes, CapStone Granite & Marble offers building supplies and granite, while Andrus Brothers Roofing provides roofing and construction services near Ferguson Waterworks.