Building Materials SupplierBuilding Materials Holding Co
Builders FirstSource is the nation's largest building materials supplier. Our Lubbock TX Lumber Yard proudly serves builders, contractors & remodelers in Lubbock and surrounding West TX Area with their building supply & construction needs.
This facility offers the following building supplies & services: Lumber and Building Materials, Design Center & Showroom, Business Center, Pro Retail Store, Customer Pick Up | Will Call, Install Services.
Cold weather doesn’t slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!
Sent them plans to create a lumber package. When we received it, I told my husband (I was alone receiving it) it was too much. Since he was out of town, he called and Kassie, the salesperson, assured us we could return everything we didn't use and that she would fix anything that was wrong. I almost declined to receive it because it was way too much. After everyone arrived to work on the house, we realized that not only was it too much, but the siding was incorrect. They sent too little slats instead they sent panels. Today when my husband finally was able to take the excess back, they declined to take it back, saying we had it for too long and would only accept it after 2 weeks. They also said they wouldn't take custom order items back. Both things we asked Kassie about and were assured wouldn't be an issue. As a result, we didn't even ask to purchase more slats. I'll take my business somewhere more honest.
TH
Thomas Hoecker
Feb 16, 2026
1.0
I was sold a lumber package that had way more lumber than needed. Was told I could return the excess if necessary, when I try to return it I'm told it has been past 2-3 weeks and no longer returnable. They sold me LVL beams that were date stamped a year ago from when they sold them to me, but anything beyond 3 weeks is too old according to them.
TM
Tex MadBomber
Oct 5, 2025
4.0
**Edit** Approximately 3 weeks after this post. They called me and finally got my parts in to finish the job. Thank you for your assistance in this matter.
TR
Travis Radford
Sep 16, 2025
5.0
Truck driver: just delivered a load of OBSB to this location. The staff is very friendly and courteous.
RN
RaShelle Nielsen
Apr 14, 2017
5.0
Awesome place, has everything you would need as far windows and doors!!! Very nice people.
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and services does Builders FirstSource in Lubbock offer?
Builders FirstSource in Lubbock offers lumber and building materials, a design center & showroom, business center, pro retail store, customer pick up (will call), and install services to builders, contractors, and remodelers in Lubbock and the surrounding West TX area.
What are the operating hours of Builders FirstSource in Lubbock?
Builders FirstSource in Lubbock is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays. The store also closes on certain holidays like Christmas and Thanksgiving.
How can I apply for a job at Builders FirstSource?
You can apply for a job directly online by visiting the Join Our Team tab on the Builders FirstSource website to find positions that match your background and expertise.
Does Builders FirstSource offer delivery or pickup services?
Yes, Builders FirstSource offers both in-store pickup and delivery services to accommodate customer needs.
How can I open a new account with Builders FirstSource?
To open a new account, visit a sales representative or credit account manager at the nearest Builders FirstSource location. Accounts cannot be opened online at this time.
What payment options are accepted at Builders FirstSource Lubbock?
Builders FirstSource accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Invoice, Mastercard, and Visa.
What are some nearby places to Builders FirstSource in Lubbock that customers might visit?
Nearby places include Brain Balance Center of Lubbock (medical and education), The Lash Lounge (beauty and spa), and R&R Equipment Rental (rental services). Customers can plan visits to these locations before or after their trip to Builders FirstSource for added convenience.
Are there any sports or recreation venues near Builders FirstSource in Lubbock?
Yes, nearby sports and recreation venues include Fore Golf Lubbock, 4ORE! Golf, and GolfSuites Lubbock, where customers can enjoy activities such as golf and driving range outings before or after shopping.
Can I find automotive services near Builders FirstSource in Lubbock?
Yes. Nearby automotive services include Paint Doctor West, Dent Source LLC, McGavock Nissan Lubbock, Garage Body Shop, and Caliber Collision for body shop and automotive repair needs.
What brands does Builders FirstSource in Lubbock carry?
Builders FirstSource carries brands such as JELD-WEN®, Andersen, Metrie™, Boise Cascade®, James Hardie®, Huber, MI Windows & Doors, and FORTIS™.
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