Tri-State Water Power and Air

4.7
654 reviews
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Business Details

1243 Market St, Longview, TX
75604, United States
(844) 870-0019

About

Water Purifiers
"Your home is a place where you and your family should be able to relax and feel completely comfortable and secure. At Tri-State Water, Power, and Air, we offer a full suite of home enhancements that help homeowners do exactly that. Not only do we install safety upgrades, such as standby generators and safe rooms to protect families during a disaster, but we also provide products designed to improve the quality of the most essential resource in our customers’ homes – their water. For example, we can install a water treatment system in your home to eliminate hard water. You’ll notice the difference almost immediately after your water softener is installed, as you’ll enjoy pure, fresh-tasting drinking water straight from the tap, cleaner-feeli"

Location

Tri-State Water Power and Air
1243 Market St, Longview, TX
75604, United States

Hours

Reviews

4.7
654 reviews
5 stars
594
4 stars
19
3 stars
7
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, courteous, and knowledgeable, providing excellent customer service.

Communication

Many customers appreciated the clear communication from technicians regarding the services performed and any issues identified.

Timeliness

Most reviews indicate that technicians arrive on time and complete their work efficiently.

Service Quality

Overall, customers are satisfied with the quality of service provided, noting thoroughness and attention to detail.

Scheduling Issues

Some customers expressed frustration with scheduling protocols and communication from the call center regarding appointment times.
  • IS
    Ivan Schellenberg
    6 days ago
    5.0
    Ethan was my technician today. Very nice guy and knowledgeable. The company itself for the past 3 years has been the best. I hope to keep doing future business with you.
  • RB
    Rachel Biggam
    Dec 31, 2025
    5.0
    Seth was very professional and courteous. He was patient when dealing with some unforeseen issues with the maintenance and also with some children and dogs around. He provided helpful information for follow up services and maintenance of our system. He did a wonderful job.
  • CG
    Chic Gagliano
    Dec 31, 2025
    5.0
    Michael Davis 1. Total respect for the customer. 2. Professional, courteous, and very informative. 3. Above and beyond, this High caliber technician is fast and knows his products.
  • DT
    Dawn Taft
    Dec 31, 2025
    5.0
    Tri-State Tech keep me posted when he would be at our home. He diagnosed the problem and completed the job. He did a test run to make sure it was working correctly. Even as cold as it was. We were pleased with his work.
  • BB
    Betty Butts
    Dec 29, 2025
    5.0
    Craig Rogas was very efficient and courteous, he was able to solve all the issues that I was dealing with.Craig has serviced my generator and water softener system several times and I have always been very happy with his service.
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Frequently Asked Questions About Tri-State Water Power and Air

What services does Tri-State Water Power and Air offer to homeowners?

Tri-State Water Power and Air provides home enhancements including safety upgrades like standby generators and safe rooms, as well as water treatment systems to improve water quality.

Where is Tri-State Water Power and Air located?

The business is located at 1243 Market St, Longview, TX 75604, USA.