Ballard's Septic Tank Services

Reviews

• KM

  Kim Monroe

  Feb 26, 2026
  1.0
  If you want to pay for a contract and get no service, they’re supposed to do quarterly checks then sign with these people they’re horrible. I’ve been calling them ever since I’ve moved in and saying I’m not getting my quarterly checks and I keep hearing them. Tell me we don’t have anybody we can’t do the quarterly checks the good people that used to work there and the only reason I stayed was because of Faith Faith left and so they lost me when they lost Faith. I could always depend on Faith to come out. If there was a problem she was very knowledgeable. She would educate us. Tell us things that the other people would never tell us and when You lost faith I lost faith in your business. I do not recommend them at all. The one time I had a problem my backyard was filled with muddy water from the pop-ups in the back that sprayed the water. The guy said nothing’s wrong with it and I said to him, are you kidding me? Are you telling me that everybody with an aerobic septic tank system has water in their backyard like this and he said pretty much and walked off. Somehow I was able to get aThe one time I had a problem my backyard was filled with muddy water from the pop-ups in the back that sprayed the water. The guy said nothing‘s wrong with it and I said to him, are you kidding me? Are you telling me that everybody with a aerobic septic tank system has water in their backyard like this and he said pretty much and walked off. Somehow I was able to get a hold of Faith. She was amazing. She came out two days in a row and even stayed very late on a Friday night, digging into that water, mud and fixing everything I needed a new pop-ups she was there. She educated me about the chlorine tabs that needed to go down into the system. I never knew about that. They told me they had pumped My aerobic system before I moved in. I bought the house two years ago. Come to find out it wasn’t pumped and it was about to go bad and burn out the system with the floater. It was to the top never knew that so she had sent somebody out here that she trusted that worked for the company and they pumped everything out. I was so grateful to Faith since we moved from out of state I’d never had experience with an aerobic septic system before the only reason I stayed with that company was because of Faith Corey and the new office manager that had come over also I think her name was Candace but none of them worked for Ballard anymore so I fired them and moved onto a better company that has better customer service.
• LY

  Lynn Young

  Feb 20, 2026
  5.0
  They are good at what they do.They are fast and do good work Red and Dot do very good.
• BR

  Bryan Rusk

  Feb 17, 2026
  5.0
  Jesus and the guys did a fantastic job thanks to everyone in the office also. Yall are a great team to work with...
• JJ

  Joe

  Feb 6, 2026
  5.0
  Red and Dot came out today and pumped our system, they did a great job , very courteous and helpful, would highly recommend, great guys.
• JV

  Jessica Vickers

  Jan 22, 2026
  5.0
  I dont know what kind of names these are 🤣(just teasing) but Dot and Red were awesome, we had some laughs and they went above and beyond doing even more than there job title to take care of my crap💩 Friendly/Fast/Efficient/and Good Pricing