Ferguson Plumbing Supply

Reviews

• RC

  Roxana Cooper

  Nov 15, 2025
  1.0
  The mirror arrived with a huge divet in the box, I instantly knew this mirror was damaged and it was. So they sent another mirror. Unfortunately, upon install, it turns out the first mirror has a right hing LED cord that is too short… it continues to rub up on the hinge to the point that it keeps popping off the cap. This of course, will cause damage to the cord and may be a shock hazard if it erodes the cord. I have reached out to Ferguson and they deferred me to Fresca because it’s been installed. Fresca denied my return saying the cord needs time to relax. Now this cord is too short and if it relaxes, it will only relax further on the hinge. They then deferred me to RGM Enterprises who happens to be going out of business on Dec 31st. I specifically avoided Amazon and ordered from Ferguson because I thought they would sell a product they can stand behind. I saw reviews with these nightmare situations and I thought I could trust Ferguson. But as it turns out, they are no different. I now have a $1k mirror I can’t use. Please don’t do business with Ferguson/Build.com. They do not stand by their mirrors and they do not take accountability for faulty products they sell.
• TS

  Terra Smith

  Jul 13, 2025
  5.0
  We visited the counter area yesterday. As soon as we walked in we were greeted and offered assistance. Eddie was incredibly knowledgeable and friendly, took time to answer all of our questions and made sure we had all of the information we needed when we left. We were very pleased with the experience and will continue to be customers of Fergusons and of this location
• KH

  Kelly H

  Jun 21, 2025
  1.0
  I contacted my local Ferguson Supply and was told the Lewisville location was the closest that had what I needed. I called the Lewisville location and told them that I wanted to double check that they did actually have what I needed because I was about an hour drive from them. The lady I spoke to assured me that they did have it, so I purchased what I needed over the phone. I was told to just come to Lewisville and pick it up. When I got to Ferguson Supply in Lewisville there were 3 men behind the counter and 1 customer being helped. The 2 men not helping that customer were on computers. They didn't even look up when I stood in front of them but one did mumble that someone would be right with me. This was around 4:15p on a Friday. That's important because I only had about 45 minutes to get my order before they closed. I waited over 10minutes before I finally asked one of the men if I was in the right place to pick up an order that I had already paid for. He said I was and, as he yawned, asked me for an order number. I gave it to him and he mumbled that they didn't actually have my item in stock. That was around 4:30p. So I had about 30 minutes to find another plumbing supply that had what I needed AND get to their location. My crew was planning to be at the job site at 8a the next day and so I needed the items Ferguson said they had. Luckily I found Apex Supply. They had what I needed and Jamal, the manager, was incredibly knowledgeable. Skip Ferguson and just drive 5min down the road to Apex (550 Valley Ridge in Lewisville). I will never even check with Ferguson in Lewisville going forward. Maybe the other locations are ok but this location lacks professionalism and reliability.
• LT

  Lauren Tanferno

  Apr 13, 2021
  5.0
  Super helpful and nice people. Got us everything we needed to fix a problem with our pool plumbing quickly and cost effectively. Don't bother with Lowes or Home Depot, come here first.

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