Many customers praised the helpfulness and professionalism of the staff, particularly Brett and Kayla, who guided them through the selection process.
Installation Quality
The installation teams received high marks for their professionalism, attention to detail, and respect for customers' homes, although some noted issues with cleanup.
Pricing
Customers frequently mentioned competitive pricing and good value for the quality of work provided, often comparing favorably to larger retailers.
Communication Issues
Several reviews highlighted poor communication and follow-up from the sales team, leading to frustration for some customers.
Product Satisfaction
Overall, customers expressed satisfaction with the quality of the flooring products and the final results of their installations.
EM
Eden Mitchell
Nov 3, 2025
5.0
We used Keller Design Floors this past summer to redo the wood floors throughout our house. Working with Brett was such a great experience, he made everything seamless and easy from start to finish! The flooring and install is beautiful and just what we were hoping for. Would absolutely recommend Keller Design Floors!
GC
Gary Carter
Nov 1, 2025
5.0
I contracted to have vinyl flooring installed in several rooms to replace carpet and tile in my home. The workers completed this large job in four days and replaced all furniture that was removed to install the flooring. The installers covered items and hung plastic in all areas, which minimized the time our time cleaning and dusting. I am happy with the job but I am even happier with the cost. The cost was well below what I was expecting. I thought we could only install flooring in three rooms, but we were able to have flooring installed in the entire lower level under our budget. We will definitely use Keller Design for my flooring needs in the future.
JA
Jim Anderson
Oct 9, 2025
5.0
We had Design Floors re-tile around our master bath tub after ordering same tile another vendor (I won't name) used in the shower. The bath tub tile installed looks fantastic. They were great in allowing me time between demo and re-tile to have a plumber replace the pipes in wall for a single handle. Great service, great work and a fair price for service. Thank you.
KB
Kelsey Binion
Oct 3, 2025
5.0
We had to replace all the carpet in our home after moving in—about 1,700 square feet—and had never purchased carpet before. Keller Design Flooring made the entire process smooth and stress-free. They were incredibly knowledgeable and took the time to walk us through every step, helping us feel confident in our choice.
The installation team was outstanding. They arrived on time, were respectful of our space, and worked nonstop from 8:30 AM to 6:30 PM to get everything done in one day! The quality of their work and professionalism truly impressed us.
We’ll definitely be returning to KDF when it’s time to update other flooring in our home!
TC
TSB Retired Garage Crafting
Sep 26, 2025
5.0
Hey everybody here is a late review I should have given months ago on Keller Design Floors. We had these guys come out to our house and install new 3/8 thick engineered plank flooring, and it looks perfect! The lady that we did business in the store was very nice and helpful to work with. She took half of the total job payment up front to order the flooring we needed for the job. After the job was completed, we paid the last half. What was so great to me about this process was the guys that came out to put in this flooring. These guys were perfect to get along with and knew exactly what they were doing. Keller Design Floors sent the best installer group out to do this job. This job took about three days to complete. I don't usually do reviews on products, but I would suggest this company to anybody looking for new flooring. I also chose this company because they were local. I have lived in this area for the last 50 years, so I like to shop local whenever I can. For me my thoughts on this are, support the smaller local guys first. I would have given 10 stars +++ on this review, but the rating to give only went to 5 stars! There you go ya'll, that is my story on Keller Design Flooring. I forgot to mention, these guys even tiled my kitchen counter top back splash with the same great results!
Frequently Asked Questions About Keller Design Floors
What products and services does Keller Design Floors offer?
Keller Design Floors provides flooring, hardwood, luxury vinyl, carpet, laminate, tile, stone, countertops, and bathroom and kitchen remodeling services in the Keller, TX area.
Where is Keller Design Floors located?
Keller Design Floors is located at 478 North Main Street, Keller, TX 76248, USA.
What are the operating hours of Keller Design Floors?
Keller Design Floors is open Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
What payment methods does Keller Design Floors accept?
Keller Design Floors accepts American Express, Discover, MasterCard, and Visa.
How can I contact Keller Design Floors?
You can contact Keller Design Floors by phone at +1 682-593-0573 or by email at kdesignfloors@gmail.com.
Which nearby hardware stores can I visit along with Keller Design Floors?
Near Keller Design Floors, you can visit McDonnell Building Materials and LSM Outdoor Power - Keller, both hardware stores, which may be helpful if you're doing home improvement projects.
Are there any nearby places to rent trucks or storage facilities near Keller Design Floors?
Yes, nearby options include U-Haul Neighborhood Dealer for truck rentals and Keller Self Storage for storage facilities.
What family-oriented services are close to Keller Design Floors?
Just for Grins Family Dentistry and Orthodontics is nearby, offering dental services including pediatric and cosmetic dentistry, which could be handy for family visits.
Does Keller Design Floors serve customers from surrounding cities?
Yes, Keller Design Floors serves customers in nearby cities including Colleyville, Roanoke, and Southlake, Texas.
Where can I find flowers and gifts near Keller Design Floors?
Nearby flower and gift shops include Grafted In Designs, Sunshine Rentals DFW, and K&L Rose & Gifts, great for complementing your visit to Keller Design Floors.