Licensed and insured plumbers dedicated to providing you with exceptional residential and commercial plumbing services, as well as home inspections and water analysis testing. Proudly serving customers in Katy, Texas, and the West Houston area.
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Communication
Customers appreciated clear communication regarding service details, arrival times, and pricing.
Timeliness
Many reviews highlighted prompt responses and timely arrivals for scheduled appointments.
Customer Satisfaction
Overall, customers expressed high satisfaction with the quality of work and service provided.
Pricing Concerns
Some customers felt that pricing was on the higher side, with a few expressing concerns about unexpected charges.
CP
Carlos Paul
4 days ago
4.0
I scheduled one day before and they arrived on time and fixed the issue in minutes. I have been a customer for some years now and I am very happy with the service provided. I didn’t give them 5 stars only because they can be a little but pricey!
SA
Seasons Yard Art
4 days ago
5.0
I had a tough situation where I had a shut off valve upstairs go out my whole home shut off valve go out and the street valve not shut off Completely. Ryan did a great job helping us Get the street valve replaced by the water company. Ryan was thorough did a good job and replaced all of our valves and pipes with great quality parts. He even fixed the upstairs toilet at no charge. Thanks to Ryan and the Katy Plumbing Company.
CK
Casey Kiley
5 days ago
5.0
I removed an upstairs toilet to find that the closet flange had disintegrated, which was more than I wanted to deal with so I called the Katy Plumbing Company to fix it. They were able to come out a day earlier than scheduled (after calling to confirm that was okay, of course) and Troy and Skyler set a new flange in place after removing the 48 year old original mess. They left the bathroom cleaner than they found it and were finished quickly, despite needing to make a parts run before starting the job. I was so pleased with Troy's work that I scheduled him to come out the same week and do another minor repair elsewhere in the house than no other plumber has wanted to tackle.
Troy is timely, personable, does nice work, and I'm very pleased with the service he and the Katy Plumbing Company provided.
As for prices, I did not get other quotes, and while plumbing work usually costs more than I expect, I thought the repairs were reasonably priced.
RG
Ross Giluso
Jan 6, 2026
5.0
Zee has been great so far with our water heater issue. He is friendly and patient, It turned out to be a utility issue as well, so we are still waiting to solve the problem. The only complaint I have is that the diagnostic fee is on the high side, and it isn’t applied to the repair cost. So far really good!
TA
Tracy Angeli
Jan 2, 2026
5.0
After life changing events a few years ago, The Katy Plumbing Company has been top notch with their response times, customer service and especially during the 2021 freeze when my home flooded from a busted pipe to my water heater in the attic. Their management team and technicians have a phenomenal philosophy. I am grateful for this company
Frequently Asked Questions About The Katy Plumbing Company
What services does The Katy Plumbing Company offer?
The Katy Plumbing Company provides residential and commercial plumbing services, home inspections, and water analysis testing.
What areas does The Katy Plumbing Company serve?
They serve customers in Katy, Texas, and the West Houston area, including nearby cities like Houston, Cypress, and Sugar Land.
Are the plumbers at The Katy Plumbing Company licensed and insured?
Yes, The Katy Plumbing Company employs licensed and insured plumbers.
What are the business hours of The Katy Plumbing Company?
The company operates 24 hours a day, 7 days a week, making them available at any time.
Do I need to make an appointment for plumbing services at The Katy Plumbing Company?
Yes, appointments are required for services at The Katy Plumbing Company.
Does The Katy Plumbing Company accept credit card payments?
Yes, they accept credit card payments and do not require cash only.
Where is The Katy Plumbing Company located?
They are located at 1704 Avenue D, Katy, TX 77493, United States.
Can customers visiting The Katy Plumbing Company easily access other local services nearby?
Yes, nearby services include Old Town Animal Hospital for pet care, Remedy Roofing, Inc for roofing needs, and Old Town Katy Dental for dental services.
What nearby fitness and recreational options are available around The Katy Plumbing Company?
Customers can visit facilities like Showcase Gymnastics, 9Round Fitness boxing club, Labyrinth Brazilian Jiu Jitsu Katy, and Katy Aquatics Team swimming pool nearby.
Are there any beauty and wellness services close to The Katy Plumbing Company?
Yes, customers can find Shear Edge Salon and Spa, Sweet T's Cuts and Color barber shop, AQ Nails Spa, Amazing Nails Katy, and DIORRA Nails Spa nearby to complement their visit.