The Katy Plumbing Company

4.9
3260 reviews

About

PlumberHVAC Contractor
Licensed and insured plumbers dedicated to providing you with exceptional residential and commercial plumbing services, as well as home inspections and water analysis testing. Proudly serving customers in Katy, Texas, and the West Houston area.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Cash onlyNot available

Location

The Katy Plumbing Company
1704 Avenue D, Katy, TX
77493, United States

Hours

Reviews

4.9
3,260 reviews
5 stars
3,102
4 stars
59
3 stars
16
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.

Communication

Customers appreciated clear communication regarding service details, arrival times, and pricing.

Timeliness

Many reviews highlighted prompt responses and timely arrivals for scheduled appointments.

Customer Satisfaction

Overall, customers expressed high satisfaction with the quality of work and service provided.

Pricing Concerns

Some customers felt that pricing was on the higher side, with a few expressing concerns about unexpected charges.
  • CP
    Carlos Paul
    4 days ago
    4.0
    I scheduled one day before and they arrived on time and fixed the issue in minutes. I have been a customer for some years now and I am very happy with the service provided. I didn’t give them 5 stars only because they can be a little but pricey!
  • SA
    Seasons Yard Art
    4 days ago
    5.0
    I had a tough situation where I had a shut off valve upstairs go out my whole home shut off valve go out and the street valve not shut off Completely. Ryan did a great job helping us Get the street valve replaced by the water company. Ryan was thorough did a good job and replaced all of our valves and pipes with great quality parts. He even fixed the upstairs toilet at no charge. Thanks to Ryan and the Katy Plumbing Company.
  • CK
    Casey Kiley
    5 days ago
    5.0
    I removed an upstairs toilet to find that the closet flange had disintegrated, which was more than I wanted to deal with so I called the Katy Plumbing Company to fix it. They were able to come out a day earlier than scheduled (after calling to confirm that was okay, of course) and Troy and Skyler set a new flange in place after removing the 48 year old original mess. They left the bathroom cleaner than they found it and were finished quickly, despite needing to make a parts run before starting the job. I was so pleased with Troy's work that I scheduled him to come out the same week and do another minor repair elsewhere in the house than no other plumber has wanted to tackle. Troy is timely, personable, does nice work, and I'm very pleased with the service he and the Katy Plumbing Company provided. As for prices, I did not get other quotes, and while plumbing work usually costs more than I expect, I thought the repairs were reasonably priced.
  • RG
    Ross Giluso
    Jan 6, 2026
    5.0
    Zee has been great so far with our water heater issue. He is friendly and patient, It turned out to be a utility issue as well, so we are still waiting to solve the problem. The only complaint I have is that the diagnostic fee is on the high side, and it isn’t applied to the repair cost. So far really good!
  • TA
    Tracy Angeli
    Jan 2, 2026
    5.0
    After life changing events a few years ago, The Katy Plumbing Company has been top notch with their response times, customer service and especially during the 2021 freeze when my home flooded from a busted pipe to my water heater in the attic. Their management team and technicians have a phenomenal philosophy. I am grateful for this company

Frequently Asked Questions About The Katy Plumbing Company

What services does The Katy Plumbing Company offer?

The Katy Plumbing Company provides residential and commercial plumbing services, home inspections, and water analysis testing.

What areas does The Katy Plumbing Company serve?

They serve customers in Katy, Texas, and the West Houston area, including nearby cities like Houston, Cypress, and Sugar Land.