The Katy Plumbing Company

4.9
3101 reviews

About

PlumberHVAC Contractor
Licensed and insured plumbers dedicated to providing you with exceptional residential and commercial plumbing services, as well as home inspections and water analysis testing. Proudly serving customers in Katy, Texas, and the West Houston area.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Cash onlyNot available

Location

The Katy Plumbing Company
1704 Avenue D, Katy, TX
77493, United States

Hours

Reviews

4.9
3,101 reviews
5 stars
2,950
4 stars
54
3 stars
16
2 stars
17
1 star
64

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.

Responsiveness

Customers appreciated the quick response times and same-day service for urgent plumbing issues.

Quality of Work

The quality of repairs and installations was frequently praised, with many customers noting thoroughness and attention to detail.

Communication

Technicians effectively communicated the issues and solutions, ensuring customers understood the work being done.

Cleanliness

Service teams maintained clean work areas and were respectful of customers' homes.
  • TF
    Tom Fant
    3 days ago
    5.0
    Jose and his helper (sorry didn't get his name) did a splendid job replacing our water heater. They completed the entire job in 1.5 hours. We also had great conversations during the job. They were very professional and very friendly. Highly recommend this company.
  • KZ
    Kathy Zaeff
    3 days ago
    5.0
    Esteban and his apprentice showed up on time and gave us notice before arriving (very important and respectful). He fully explained the scope of work and the cost before starting the job. They completed the drain cleaning and offered a few suggestions to help keep it clean going forward. All in all, a professional and pleasant experience. I would recommend and will use again when the need arises.
  • JB
    James Barnhouse
    4 days ago
    5.0
    Great experience with Katy plumbing. We had 2 water heaters replaced in our attic. Ryan was professional to work with and the workmanship seems great all for a reasonable price. Grateful for them traveling all the way to Spring and completing the job same-day. Happy customers.
  • JL
    Jami Lancaster
    Nov 17, 2025
    5.0
    Katy Plumbing isn't the cheapest plumbing service around but it is one of the best. We've had several issues over the years and we've even had Angel out at our house before to fix hot water heaters. We appreciate how fast and easy they make our various plumbing emergencies.
  • CC
    Courtaney
    Nov 9, 2025
    2.0
    I really want to like this company but they are making it extremely difficult. I've had several experiences with them now. The service is good. Wait times are minimal. My problem with them is the cost I've been charged for everything. I needed a new 50 gal. tank water heater, that was $3200. The plumber installed what he said was N expansion tank. That was almost $300 and after looking at it has absolutely no way possible of doing anything except hold air. Another one their plumbers came and looked at it and removed the atrocity and told me they would send me a refund check in the mail. Check hasn't ever come. Then there's the recent time I called them because the upstairs AC drain line was clogged in draining into the two upstairs bathroom sinks which were about to overflow. The plumber came out and went upstairs and snaped the air conditioning drain line. For that he charged me almost $800. The AC drain line is about 15 feet long. Another plumber came out because the water heater wasn't heating. The said that he was going to bring up the fact but I was charged $800 to clean an AC drain line. Never heard anything back from that. I'm a recent leg amputee and in a wheelchair. I don't say that because I'm looking for sympathy or to lessen my charges. But I can't go in the attic and maintain a clear ac drain line. Not only that I've been in the hospital and off work for a few years now. I don't have money to burn. I feel like I've been taken advantage of.

Frequently Asked Questions About The Katy Plumbing Company

What services does The Katy Plumbing Company offer?

The Katy Plumbing Company provides residential and commercial plumbing services, home inspections, and water analysis testing.

What areas does The Katy Plumbing Company serve?

They serve customers in Katy, Texas, and the West Houston area, including nearby cities like Houston, Cypress, and Sugar Land.