Customers consistently praised the business for its excellent customer service, highlighting responsiveness, professionalism, and thorough explanations.
Installation Quality
The installation process received high marks for being quick, efficient, and well-explained, with many customers noting the neatness and professionalism of the technicians.
Product Satisfaction
Customers expressed satisfaction with the quality and effectiveness of the water softening and filtration systems, noting improvements in water quality and low maintenance requirements.
Affordability
The business was recognized for competitive pricing and fair quotes, with many customers appreciating the lack of upselling during the sales process.
Reliability
The company demonstrated reliability in service calls and follow-ups, with many customers reporting prompt responses to issues and effective resolutions.
KR
kathy reider
4 days ago
5.0
We having been using Texas Water Softeners for year's. They have great service and products. We also use them for our maintenance service on our water softener it's so much easier that way. I would definitely recommend them highly.
MV
Muthu Velayutham
Nov 14, 2025
5.0
Even after several years of buying my whole home water softeners, Walter & team are very attentive to our service calls till this minute. I recommend all to make use of great products & services from Texas Water Softeners !
MW
Mark Westbrook
Nov 12, 2025
5.0
David and Jonathan were fantastic! Work was done timely, clean up excellent, and explanation of operation and care very thorough. Very pleased and would recommend this company without reservation!
LD
LAMONT DIXON
Nov 1, 2025
5.0
Texas Water Softeners did an excellent job! From the time I initially called and the owner Walter answered the phone, to the time they came and installed our system, the entire experience was great! Walter took his time with me and explained the different options and he answered all of my questions. The technicians that came to install the system were extremely courteous and professional. They gave me a thorough demonstration of the system and advised me to call anytime I had any questions or concerns. Additionally, the price was very reasonable! We got the softening and water filtration system and couldn’t be happier! I highly recommend Texas Water Softeners!
MH
Michael Hoffer
Nov 1, 2025
5.0
Texas Water Softeners is the only place you should call for your softener problems. I called on a Friday afternoon and Daniel made an appointment with me for the next day Saturday. I had a problem that the company I bought the softener through said was normal no matter how many times they were called for service. Daniel found the problem and had it fixed in 20 minutes. He is the best.
Frequently Asked Questions About Texas Water Softeners
How long does it take to install a bathroom or kitchen?
Our typical installation process for bathrooms or kitchens is completed within 2-3 business days, ensuring minimal disruption to your daily routine.
Do you offer free consultations?
We provide complimentary consultations for all projects, allowing us to understand your needs and offer tailored solutions.
What are your business hours?
Our team is available round-the-clock, offering emergency services 24 hours a day, 7 days a week to address urgent water softening needs.
Do you offer any warrantees?
We stand behind our work with a one-year warranty covering both labor and installations, providing you peace of mind and assurance in our services.
What types of water purification products do you offer?
We offer Water Softeners, Reverse Osmosis Drinking Water Systems, and Whole House Filtration Systems to meet various home water purification needs.
Do you provide installation services for water softeners?
Yes, we provide full installation services for water softeners to ensure your system is set up correctly and efficiently.
What are your hours of operation?
We offer 24-hour emergency services, operating round-the-clock every day of the week to assist with urgent water softening needs.
Do you provide warranty coverage for your products and services?
Yes, we provide a one-year warranty covering both labor and installations to give customers peace of mind.
Is a consultation required before installation?
We offer free consultations for all projects to understand your needs and provide tailored solutions before installation.
What payment options are accepted at Texas Water Softeners?
We accept various payment options including American Express, Cash, Check, Discover, Financing, Mastercard, PayPal, Visa, and Zelle.
Are appointments required to visit Texas Water Softeners?
Yes, appointments are required to ensure we can provide you with focused and efficient service.
How long does it typically take to install a bathroom or kitchen water system?
Our typical installation process for bathrooms or kitchens is completed within 2-3 business days, minimizing disruption to your routine.
How can I reach Texas Water Softeners for inquiries or support?
You can contact us via our main phone at +1 281-519-0098, alternate phone at +1 281-712-6151, or email at txwatersofteners@gmail.com.
What are some nearby places to Texas Water Softeners that I can visit?
Nearby places include Texas Vaccine Institute for diagnostic services, Katy TX Wholesale supermarket for groceries, and Atmo's Fitness World gym for fitness activities, all easily accessible when visiting our location at 21811 Katy Freeway.