Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Katy to get help with all of your equipment rental needs today!
Location
Hours
Reviews
3.9
37 reviews
5 stars
23
4 stars
4
3 stars
2
2 stars
1
1 star
7
- BBBianca BosseAug 28, 20251.0Company WACK Equipment WACK Customer Service WACK Don’t waste your time or money here, 0 stars 🤦🏼♀️🤦🏼♀️🤦🏼♀️🤦🏼♀️
- DTDennis TurskeyAug 23, 20251.0Rented a stump grinder. Only needed it for a couple of hours. They said they had to charge me for a full day and I'd be credited if I brought it back within 4 hours. I did. The guy told me I didn't need to stay and that he would process the credit. A week later I never received the credit. Called the store and someone told me the manager wasn't available and he wasn't able to process the credit. He said the system said I returned it the next day which is false. He said he would give me info to the manager and at that point it's out of his hands and there isn't anything he can do. Absolutely ridiculous that customers can't trust their process. They lied to me about the credit. I trusted I'd get it and I didn't. Now I'm having to make multiple calls and follow up on this. Poor customer service. Make sure if this happens to you that you make them return the rental immediately in their system and process the credit before you leave because they won't do it.
- RHRichard HaneAug 15, 20241.0Poor customer service. I Don’t have an account with sunbelt but I do rent from them 1-2 days a week. Rented a concrete buggy on Tuesday 3:21 pm returned on Thursday 7 am was charged 2 full days this location is a joke. Also only put 3 hrs on machine.
- JGJason GambleJul 1, 20245.0Awesome rental experience! Everyone was helpful and the machine worked very well. I rented an 18” aerator and did not have any issues with it.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What are the requirements to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Is a deposit required when reserving equipment at Sunbelt Rentals?
No deposit is required for customers without a line of credit. Credit card information is needed at reservation but is charged only at equipment pickup. Credit customers have a deposit held on file until equipment return.
Can I extend the rental period if I need equipment longer?
Yes, contact the branch to extend your rental. Additional time and charges will be added to your contract and credit card.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. If you need to return it elsewhere, contact the original store for guidance and assistance.
Does Sunbelt Rentals offer equipment delivery?
Yes, delivery is available for a reasonable fee. You can select delivery when reserving and specify drop-off date, time and pickup estimates.
What should I do if the rented tool breaks while in use?
You can request service on the Equipment Detail page in your reservation or contact the rental branch for assistance or replacement. Rental Protection Plan is available for damage coverage.
What are Sunbelt Rentals Katy location's business hours?
Monday to Friday: 7:00 AM - 5:00 PM; Saturday: 8:00 AM - 12:00 PM; Sunday: Closed.
Which nearby places can customers visit near Sunbelt Rentals Katy?
Customers can visit nearby places such as Speed Queen Washateria laundromat, Katy Farmers Market, and Katy Beer Garden before or after equipment rental.
How can nearby businesses like OfficeMakers and 24/7 Plumbing benefit Sunbelt Rentals customers?
Shoppers can coordinate office furniture needs at OfficeMakers or arrange plumbing services via 24/7 Plumbing, complementing projects requiring rented equipment from Sunbelt Rentals.
What leisure options exist near Sunbelt Rentals Katy location?
Customers may enjoy dining at Jos Brisket BBQ restaurant or L & L Hawaiian Grill, or relax at the historical landmark The Dryer museum and fountain, all near Sunbelt Rentals.