Reliant Air Conditioning

4.7
4083 reviews

Business Details

3250 Story Rd W, Irving, TX
75038, United States
(817) 831-3950

About

Air Conditioning Contractor
At Reliant Air Conditioning we are committed to providing great heating and air conditioning services, informing our customers on better ways to lower their energy bill, and giving our customers healthy homes with quality HVAC repair and sales. We are committed to the quality of service of your HVAC system, which is why we require our repair technicians to be NATE certified to repair your heating and conditioning system. Because of our superior air conditioning service, we maintain an “A+” rating with the Better Business Bureau in both Dallas and Fort Worth. Reliant Air Conditioning provides professional air conditioning and heating repair services along with providing quality energy saving products for customers that need new systems

Location

Reliant Air Conditioning
3250 Story Rd W, Irving, TX
75038, United States

Hours

Reviews

4.7
4,083 reviews
5 stars
3,704
4 stars
120
3 stars
30
2 stars
45
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most technicians are praised for their professionalism, knowledge, and thoroughness in diagnosing and repairing HVAC issues.

Customer Experience

Customers appreciate the friendly and courteous demeanor of the technicians, although there are some complaints about missed diagnoses and upselling tactics.

Timeliness

Many reviews highlight the prompt response times and punctuality of technicians, especially during urgent service requests.

Maintenance Concerns

There are significant concerns regarding the effectiveness of the maintenance program, with some customers feeling that routine checks failed to catch serious issues.

Pricing Issues

Several customers expressed frustration over high labor costs and unexpected charges for repairs, particularly under warranty.
  • IB
    INA BRIGGS
    1 day ago
    5.0
    Reliant has been taking care of my HVAC system since they installed it brand new for the builder and caring for it since March 2019. Every employee that I have ever spoken to if it is making an appointment having to reschedule an appointment or service work have all been exceptional with Customer Service. I joined the maintenance club and so glad that I did Ina Briggs Denton TX
  • BC
    Bart Castle
    1 day ago
    5.0
    The promises made by Jeff, the Reliant Owner, on the radio are real. Got two quotes, then called Reliant. The Tech, Nick. Outstanding. The Sales Rep, Keith, also pleasant, straightforward, and no games. The result? A new system $3,000 savings! Take Jeff at his word. You CAN get competent, professional service, WITHOUT having to having to wonder if you got taken advantage of (financially or otherwise)!!!! Thanks, Reliant Team.
  • DH
    Diana Holland
    5 days ago
    5.0
    Reliant's Danielle Johnson did a great job! She took pictures of all she did inspecting our heating unit and then carefully explained each step so I could understand it. I learned alot about the inner workings of the system. I highly recommend signing up for Reliant's Fall & Spring HVAC checkups. We feel safer and confident that our system is running at its best!
  • DO
    Daniel Owens
    Feb 3, 2026
    2.0
    I signed up with this company because of their track record and a feeling like I wasn’t going to get screwed. I don’t have anything negative to say about John necessarily, but I’m extremely put out with his estimate. Gimmick free? I’m definitely having mixed feelings now. Especially after the ‘winter tune up’ guy said “everything looked really good.” He Even asked when we had the unit installed, because “everything looked new and clean”. This was a Month ago btw. Ridiculous
  • AC
    ahc c
    Jan 30, 2026
    5.0
    I am leaving a review for my mother Marie C. They were in to service on 1/29/26 on Bennington Dr. She is not able to leave a review because she does not have a google account nor a facebook account but wanted to give recognition to the young man who came out to service her unit. Daniel Medina was absolutely wonderful!!!! He gets an A++++++. She was very satisfied with the customer service as usual from your company and will not hesitate to recommend. HIGHLY RECOMMEND the company and tech Daniel Medina

Frequently Asked Questions About Reliant Air Conditioning

What types of services does Reliant Air Conditioning offer?

Reliant Air Conditioning provides heating and air conditioning services, HVAC repair and sales, and offers quality energy-saving products for new systems.

Are the repair technicians at Reliant Air Conditioning certified?

Yes, all repair technicians at Reliant Air Conditioning are NATE certified to ensure quality service on your heating and conditioning system.

Brand Certified Facts from Reliant Air Conditioning

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