Business Details
About
HVAC Contractor
The Service Wizard family has been serving Austin for over 50 years, focusing on building trust in the community and providing excellent customer service. We stand behind our service and products, and we don't hesitate to go out of the way for our customers. Whether your home needs AC replacement, AC repairs, heater maintenance, ductless AC installation, or seasonal maintenance, our team of experts will take care of you and get the job done right the first time!
Location
Hours
Reviews
4.9
1,799 reviews
5 stars
1,733
4 stars
30
3 stars4
2 stars10
1 star22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, knowledgeable, and professional, providing thorough explanations and addressing customer concerns.
Efficiency
Service Wizard is praised for quick response times and efficient service, often completing repairs on the same day.
Integrity
Customers appreciate the honesty and transparency of the technicians, who often recommend repairs over unnecessary replacements.
Technical Expertise
Technicians demonstrate a high level of expertise in diagnosing and resolving HVAC issues, often going above and beyond to ensure customer satisfaction.
Membership Value
Many customers find value in the maintenance plans offered, which help prolong the life of their systems and provide peace of mind.
- HHharry harlow1 day ago5.0Service tech did a great job showed me everything. He did explain the benefits of having A And you'll check up and that I could transfer any money to someone else.If we sold the house. Awesome job.
- SRSamantha Rael3 days ago5.0Dominic Thompson did a great job with a multi point plumbing safety check. Efficient service, answered all my questions, and I always appreciate the shoe booties they wear, too.
- AZAlon ZilkhaDec 24, 20255.0Mike did a great job getting us squared away. He was quick to diagnose and replace a faulty contactor in our Condenser unit and I appreciated their visit on short notice on Christmas Eve!
- LLLinaDec 10, 20255.0We've had several different companies come out to try and fix our heater when it got stuck turning on and off and failed to heat the hosue in the winter. No one could figure out the problem and only recommended replacing the entire system. Mike with Service Wizard was able to come out, diagnose the issue as the furnace control board, and replace the part a day later. This team is honest, transparent, and really listened to my concerns. Their prices are relatively competitive, perhaps a little on the high side, but honestly I don't mind paying a little extra because you can't put a price on their kind of integrity.
- ABAl BDec 6, 20255.0I originally worked with Service Wizard for a spring HVAC tune up. The tech tuned up the system and opened a clogged drain pipe other non-SW techs had missed. This led me to call them for a fall tune up. My system is 20 years old. After the tune up one of the techs and I talked getting about a new system. This was during the Thanksgiving savings period. They offered me a 30% discount which brought the cost back to what it was a couple years ago. Their financing option was easy and very competitive. I went through with the change. The techs arrived the next day, replaced the old, and cleaned up after. They went about their work efficiently, took care not to track dirt/mud on my floors, and were very polite. Two techs I spoke with (Adrian and Levi) gave me more in-depth information about what they were doing and took the time to make sure I understood what was going on. Levi especially was very helpful and forthcoming. I'll be seeing Service Wizard for years into the future (in spite of the weird cartoons on their trucks).
Frequently Asked Questions About Service Wizard
What services does Service Wizard offer?
Service Wizard provides AC replacement, AC repairs, heater maintenance, ductless AC installation, and seasonal maintenance.
Where is Service Wizard located?
Service Wizard is located at 132 TK Industrial Blvd, Hutto, TX 78634, USA.
What are the operating hours of Service Wizard?
Service Wizard operates Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM.
When was Service Wizard established?
Service Wizard was established in 1968 and has been serving the Austin area for over 50 years.
What category of business is Service Wizard classified under?
Service Wizard is classified as an HVAC Contractor.
How can I contact Service Wizard?
You can reach Service Wizard by phone at +1 512-546-7834 or visit their website at https://www.servicewizardac.com/.
Are there any automotive service businesses near Service Wizard?
Yes, nearby automotive service businesses include Best Tire Corp, Labori Auto Services, BurningTireGarage, Marco Upholstery, DPF Alternatives of Texas, and Biddle Motorsports, which can assist with tire repair and automotive repairs while you visit Service Wizard.
What nearby recreational facilities are close to Service Wizard?
Nearby recreational facilities include Austin Elite Baseball and Softball, Lonestar Baseball Club-North, Humble Beast Strength gym, and CrossFit GBC providing sports, gym, and amusement activities you might enjoy before or after your appointment.
Are there any nearby food or dining options close to Service Wizard?
Yes, Restaurant Box Co. is near Service Wizard and offers dining and a beer bar where customers can eat and relax.
Can I find other home improvement or contractor services near Service Wizard?
Yes, nearby businesses such as MJ Mechanical, Atomic AC and Heating, Hambone Plumbing and Septic Pumping, Kitchen FX, LCR Contractors, Premier Glass Austin, and ServiceMaster CDR - Austin offer complementary home improvement and contractor services.