Sunny Service

Reviews

• TS

  Tom Spencer

  5 days ago
  2.0
  Their pricing is ridiculous. Proposal of $796 to replace water flow cartridges in two faucets. $150 in parts, rest is labor. Job is probably 1 hr labor.
• PW

  Phyllis Wingfield

  Apr 3, 2026
  5.0
  Overall experience was good. The technician, Dillon, was very effective in explaining all work being done. He ensured all necessary repairs/replacements items were completed and the work was done to my satisfactory.
• KP

  kevin procaccino

  Mar 24, 2026
  1.0
  I booked an appointment with Sunny, based on a great experience that my son had when he used them. I set the appointment, and received a text to confirm the day before and I did, and got a text back saying it was confirmed on their end as well....I had an an afternoon service call and took the afternoon off....then nothing....waited all afternoon and no communication from anyone at Sunny all day...I then had to call them myself and was told that the assigned Tech was in an accident at another job site and he should have called to reschedule because of the accident. The COMPANY should have called not the injured tech....they wanted to try and reschedule, but told them they had their chance and I was going to find another company. VERY disappointed.
• MA

  Mahesh Adibhatla

  Mar 20, 2026
  1.0
  I can’t rate lower than this, thus a single star. Never seen such an unprofessional company that rips off people with ease. Our tankless water heater gave up on us few days ago and I called up this company. They sent a professional. To begin their service call fees was way more than many companies. They charges $276. Later the technician tried fixing our water heater. At one point he installed the water plumbing valves (attached image) which could be bought at $15 a piece but they charged me $600 for two and the labor charges combined charged me $1030 (on top of the $276 service call fee). The worst part they couldn’t fix the problem, later suggested to replace the water heater. I then looked at Home Depot website which I found for $925, which the technician tried selling me for $6000. I am thoroughly disappointed and they never bothered to call me for their post service. I would NEVER EVER recommend this company. Beware ya’all, you would be digging deep into your pockets if you go with them and a sticker shocker is guaranteed for life!
• JD

  Jeffrey Dai

  Mar 10, 2026
  1.0
  Avoid this company if you need plumbing services. My issue is not the price — it is the lack of professionalism and incorrect diagnosis. They charged $1700 for leak detection, which I would gladly pay if they actually found the leak correctly. But they didn’t. The technician Daniel claimed the leak was in one location without showing any proof: • No pressure test • No leak detection equipment • No photos • No sound demonstration He then cut multiple sections of my drywall and even cut open a pipe. Later we discovered that pipe had absolutely no leak, and it was located on the opposite side of the house, completely unrelated to the real problem. Because I didn’t trust their diagnosis, I called a licensed plumber for a second opinion. The second plumber performed a pressure test, used professional detection equipment, and even let me hear the leak location. He then repaired the actual problem. Total cost: $7,000 including digging and restoration. Sunny Service’s estimate was: • $17,000 to reroute 15 feet of pipe • $40,000+ to dig and repair And those prices did not include wall repair or backfilling. Because of their mistake, I now have to spend $3,700 just to repair the drywall and pipe they damaged. Customer service was also frustrating. The front desk staff were polite, but I had to call three days in a row just to reach the manager. They only responded after I mentioned contacting a lawyer and posting a review. Technician: Daniel Manager: Dale Please get a second opinion before trusting this company.