ElectricianGenerator ShopGenerator Service & Repair
Protect your home from the risks caused by sudden power outages with a generator from Generac, the industry leader, installed by the experts at Shortt Generators. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Shortt Generators has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.
I needed an oil filter for my Generac 22kW generator, and Garnett Shorrt made an extra effort to assist me in locating one. This happened shortly after Hurricane Beryl, and I'm certain he had more pressing matters and larger business concerns to attend to. However, that didn't matter – I received excellent treatment. Garnett also kindly addressed a few inquiries I had and helped troubleshoot a minor issue, all while maintaining a cheerful demeanor. When I need more than routine maintenance, Shortt is definitely my choice!
LS
Lyon Smith
Jul 9, 2024
5.0
Garnett is a great guy to do business with and his customer service goes beyond anything I have ever seen. Just a few days after my generator was installed, Hurricane Beryl approached and swiftly took out our power at 6:30 AM. I contacted Garnett to let him know and he insisted on coming out to get it running DURING the hurricane. A tree blocked the access to our street so he left his truck and covered the remaining half mile on foot! He got it up and running and this allowed our WIFI (bad cell service area) to operate and I could communicate and get information about the storm. This is one of the wildest examples of exemplary customer service I have ever seen and I'm thankful for the pride he takes in his business.
For the record, I insisted that he wait until after the storm was over and he insisted that he come out.
NN
Niclas
Jun 29, 2024
5.0
Exceptional service from Shortt Generators Company! Mr. Shortt (Garnett), the owner, is incredibly responsive - calls go straight to his cell phone. As a Generac-certified company, they have direct access to expert resources for quick diagnosis. Mr. Garnett arrived promptly on a Saturday morning with all necessary parts, resolving our issues efficiently and with a real sense of urgency. Fair pricing and top-notch expertise make this company a standout choice for generator services. Highly recommended!
JM
Jose Moreno
Mar 8, 2024
5.0
Contacted them for a quote and they gave me the best price compared to any other place. The owner, Garnett, is the friendliest and most professional person you're ever going to meet. His work ethic and the people he hires are incomparable. He talked to me and walked me through every step in the process, made sure everything was installed and completed perfectly, and that I was happy with everything. I am fully confident in recommending them for your generator needs.
Frequently Asked Questions About Shortt Generators
What services does Shortt Generators provide?
Shortt Generators installs and services Generac standby home generators, offering expert installation, maintenance, and emergency repair services.
Where is Shortt Generators located?
Shortt Generators is located at 11020 Katy Fwy, Suite 107, Houston, TX 77043, USA.
What are the business hours for Shortt Generators?
They are open Monday to Friday from 8:00 AM to 8:00 PM, and Saturday from 8:00 AM to 2:00 PM. They are closed on Sundays.
Who installs the generators at Shortt Generators?
Factory-trained technicians, meeting Generac's high standards, install and service the generators to ensure safe and proper operation.
How does Shortt Generators support customers during power outages?
Their standby generators automatically start during outages to supply power until utility service is restored, with emergency assistance available 7 days a week.
How can I contact Shortt Generators?
You can reach them by phone at +1 713-730-9114 or via email at gshortt@shorttgenerators.com.
Does Shortt Generators have an online presence?
Yes, they have a website at http://shorttgenerators.com and a Facebook page named Shortt Generators.
Are there any nearby places of interest to Shortt Generators?
Yes, nearby places include OK Construction, 1-800-GOT-JUNK? Houston West, and Primo Doors, which might be useful for construction and home service needs.
How can nearby gyms like Gym Khaos and HTX Judo Club be convenient for customers?
Customers visiting Shortt Generators can also utilize nearby fitness centers like Gym Khaos and HTX Judo Club for workouts or training sessions before or after their appointments.
What automotive-related services are available near Shortt Generators?
Nearby automotive services include CTN Motors for car sales, Meszaros Motor Sports for repairs and dealerships, and Air World Transmission for transmission repairs.