Business Details
About
Fire Protection ServiceFire Protection Equipment SupplierFire Protection System Supplier
Reliable Fire Protection Houston provides commercial fire protection services including fire protection systems, fire suppression system installation, fire extinguishers (inspections and installations), fire alarm installation and maintenance, fire alarm monitoring and commercial fire sprinklers. Serving Houston and surrounding areas.
Location
Hours
Reviews
4.7
161 reviews
5 stars
150
4 stars0
3 stars0
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the company for its exceptional customer service, highlighting responsiveness, professionalism, and friendly staff.
Professionalism
The team is frequently described as knowledgeable, professional, and efficient, with many customers noting their attention to detail and thoroughness in service.
Reliability
Numerous reviews emphasized the company's reliability, with clients appreciating timely service and consistent follow-through on commitments.
Pricing
Customers noted competitive pricing and fair quotes, with many feeling they received good value for the services provided.
Mixed Experiences
While many reviews are positive, there are some complaints regarding aggressive upselling tactics and unprofessional behavior from certain staff members.
- RIRS Industrial4 days ago1.0Warning to other business & property owners: Spartan Fire Protection and Reliable Fire Protection Houston appear to be operating from the same address and using different business names, which I only realized after my experience today. I scheduled a sprinkler inspection, and the technician attempted to issue a yellow tag without identifying a single NFPA 25 deficiency. No corrosion, no painted heads, no leaks, no physical damage — nothing was documented. When I requested NFPA 25 sample testing (which is required at 50 years — test OR replace), the technician refused and insisted that all sprinkler heads must be replaced immediately at significant cost. NFPA 25 very clearly allows testing OR replacement, and a yellow tag cannot be issued unless an actual deficiency is documented and the NFPA code section is cited. No photos were taken, no code sections were provided, and no deficiencies were shown.This came across as an aggressive upsell, not a compliant inspection. I had to stop the inspection and have the technician leave because they were pushing replacement without providing NFPA-25 justification. As a commercial property owner, I rely on companies that follow code, document findings, and explain deficiencies transparently. Unfortunately, that did not happen here. Business owners should get a second opinion from a reputable company that follows NFPA 25 properly and documents real deficiencies before recommending costly work.
- CCChari ClaybornNov 10, 20255.0This is the first time our company has used them, and we couldn't be more pleased. They are very responsive; they work with us on scheduling and get the locations scheduled quickly! This company is 100% reliable, and we are looking forward to a long and happy relationship with them! Thank you so much for all you do! I highly recommend them to anyone needing fire & safety testing done!
- MCMatthew CrowellNov 6, 20255.0Absolutely amazing company with wonderful people. Helped with permitting and renovations. Customer service is what sets this company apart from the others.
- MPMotosports PlanetOct 23, 20255.0Sean did great Job
- BDBeth DelvalleOct 9, 20255.0Great people to work with. They're professional, friendly and very knowledgeable. We've been their customers for 7+ years. We've never had any problems.
Frequently Asked Questions About Reliable Fire Protection Houston
What services does Reliable Fire Protection Houston provide?
Reliable Fire Protection Houston offers commercial fire protection services including fire alarm systems, fire sprinkler systems, fire extinguisher services, fire suppression systems, back flow preventers, fire detection, fire pumps & tanks, and 24-hour service.
Where is Reliable Fire Protection Houston located?
Reliable Fire Protection Houston is located at 3522 Bolin Road, Houston, TX 77092, United States.
What are the business hours of Reliable Fire Protection Houston?
The company operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment methods are accepted at Reliable Fire Protection Houston?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Reliable Fire Protection Houston?
You can reach them by phone at +1 832-345-5360 or email at sales@rfphouston.com.
What certifications and associations does Reliable Fire Protection Houston have?
They are associated with NICET, NFPA, and the State Fire Marshall's Office.
Where can I find more information online about Reliable Fire Protection Houston?
Visit their website at https://reliable-fire-protection.com/ or their Facebook page at https://www.facebook.com/RFPHouston/.
What fire protection companies are located near Reliable Fire Protection Houston?
Nearby fire protection companies include Spartan Fire Protection and Reliable Fire Protection Services Houston, which could be alternatives or collaborators for fire protection needs.
Are there automotive repair services near Reliable Fire Protection Houston for vehicle maintenance?
Yes, nearby options include AXIS Auto, A&M Transmissions, Landcruiser of Houston, and Pro PDR - Auto Hail Repair, which can be convenient if you need vehicle services before or after visiting Reliable Fire Protection Houston.
What nearby businesses can complement a visit to Reliable Fire Protection Houston?
Nearby businesses such as Millennium Designs Inc for home improvement, Vossler Plumbing for plumbing needs, and Continental Vending Houston for coffee can make your visit more productive or comfortable.