Customer Service
Many customers praised the professionalism, responsiveness, and friendliness of the staff, particularly highlighting Sean and his team.
Communication Issues
Several reviews mentioned difficulties in communication, including unprofessional behavior from some staff members and challenges in getting timely responses.
Integrity Concerns
A few customers expressed concerns about the company's integrity, citing experiences of unauthorized charges and aggressive upselling tactics.
Quality of Work
Overall, customers were satisfied with the quality of work provided, noting thoroughness and attention to detail in fire protection services.
Pricing
Customers appreciated the competitive pricing and fair quotes offered by the company, often highlighting it as a positive aspect of their experience.