Reliable Fire Protection Houston

Reviews

• RX

  Recreational Xpress

  Dec 22, 2025
  5.0
  I called Sean thinking I need a fire system installed, and I’ll admit I didn’t know exactly what I needed. I’ve gotten quotes from other companies in the thousands and Sean asked me questions and determined that the best option for me only cost a couple hundred bucks. Sean could have taken advantage of my ignorance of the subject but he took the time to educate me and find the best solution that met my needs. Sean proved he is a integrity individual and I highly recommend everyone to give him a call, he’s knowledgeable and more than happy to help!
• SB

  Steven Balbuena

  Nov 30, 2025
  1.0
  Not a good experience at all. No photos, no code references, no actual problems found, yet they tried to convince us to replace every sprinkler head. Definitely get a second opinion.
• MS

  Michelle Scott

  Nov 28, 2025
  1.0
  Be careful with this company. They tried to push a yellow tag without showing a single documented issue and refused to do NFPA 25 sample testing. Felt like an aggressive upsell, not a legit inspection.
• IU

  Industrial Engines USA

  Nov 24, 2025
  1.0
  We are posting this to share our experience with the owner of this company. After leaving an honest review about our interaction with his service, the owner immediately sent us multiple emails containing profanity, threats, and extremely inappropriate language. Shortly afterward, he posted a retaliatory review on our business page even though he has never been a customer of ours. We felt it was important to share this so future customers are aware of the type of communication we received directly from the owner. We have already provided the screenshots and evidence of the abusive messages to Google for review. This is simply our truthful experience and we hope it helps others make informed decisions.
• RI

  RS Industrial

  Nov 20, 2025
  1.0
  Warning to other business & property owners: Spartan Fire Protection and Reliable Fire Protection Houston appear to be operating from the same address and using different business names, which I only realized after my experience today. I scheduled a sprinkler inspection, and the technician attempted to issue a yellow tag without identifying a single NFPA 25 deficiency. No corrosion, no painted heads, no leaks, no physical damage — nothing was documented. When I requested NFPA 25 sample testing (which is required at 50 years — test OR replace), the technician refused and insisted that all sprinkler heads must be replaced immediately at significant cost. NFPA 25 very clearly allows testing OR replacement, and a yellow tag cannot be issued unless an actual deficiency is documented and the NFPA code section is cited. No photos were taken, no code sections were provided, and no deficiencies were shown.This came across as an aggressive upsell, not a compliant inspection. I had to stop the inspection and have the technician leave because they were pushing replacement without providing NFPA-25 justification. As a commercial property owner, I rely on companies that follow code, document findings, and explain deficiencies transparently. Unfortunately, that did not happen here. Business owners should get a second opinion from a reputable company that follows NFPA 25 properly and documents real deficiencies before recommending costly work.

Frequently Asked Questions About Reliable Fire Protection Houston