Pilo's A/C

4.9
160 reviews

About

HVAC ContractorAir Duct Cleaning Service
Pilo's A/C provides residential and commercial air conditioning, heating, furnaces, air duct, insulation services in Houston, TX.

Location

Pilo's A/C
4350 Town Plaza Drive, Houston, TX
77045, United States

Hours

Reviews

4.9
160 reviews
5 stars
157
4 stars
1
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the technicians, particularly Rene and Albert, highlighting their thoroughness and clear communication.

Customer Service

The business received high marks for excellent customer service, with many reviews noting fast response times, friendly staff, and effective communication.

Reliability

Pilo's A/C is recognized for its reliability, with numerous customers expressing satisfaction with prompt service and effective problem resolution.

Value for Money

While many customers found the pricing reasonable and fair, a few expressed concerns about increased costs for services compared to previous experiences.

Thoroughness

Reviews frequently mentioned the thorough inspections and detailed explanations provided by technicians, contributing to a high level of customer satisfaction.
  • AD
    Arianny Delgado
    Nov 12, 2025
    5.0
    Albert es el mejor especialista en A/C que he conocido. Extremadamente profesional, y trabaja rapido y con calidad. 100% recomendado.
  • TB
    Tina B
    Nov 5, 2025
    5.0
    Pilo's Air is an amazing AC/Heating company. They provided exceptional service from start to finish. Their team is prompt and professional. They took the time to clearly explain the work needed and completed everything efficiently and with great attention to detail. The quality of their workmanship and their commitment to customer satisfaction truly stand out.
  • JB
    Jorge L Barrios
    Oct 23, 2025
    5.0
    Ofrecieron un servicio muy profesional, y con excelencia. Les recomiendo esta compañía.
  • BS
    Bill Schmidt
    Oct 9, 2025
    5.0
    Rene came out to check my A/C system for leaks, and to add some R22 refrigerant. He suggested adding R407 instead of the R22 since the R22 is so expensive. He added a stop leak product and the R407, thoroughly testing the system as he added the freon. He used state of the art instruments instead of the "old school" guages and explained every step that he was doing. He's the best!
  • IW
    Ima Wake
    Oct 1, 2025
    5.0
    Glad to have found Pilo's after 3 other non-helpful or thorough service calls from other HVAC companies! Rene is very knowledgeable and is passionate for what he does. They did a thorough cleaning and diagnostic check and repair. Prompt service, knowledgeable, and reasonably priced. They will now be our go to for all our HVAC needs!

Frequently Asked Questions About Pilo's A/C

What should I do to prepare for my appointment?

When booking an appointment through our HVAC service, describe the services you require, providing as much detail as possible. Before our certified technicians arrive, clear out the work area of any obstruction or clutter. Lastly, please secure your pets and children from the work area, to avoid any danger.

Do you offer any warranties?

We offer up to 10-year labor warranties on all our HVAC services.