Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
They substituted another brand for brand requested without informing of the switch and then represented that what they pulled was what was ordered. Check your orders to ensure proper fulfillment - do not trust that what you were provided or represented is correct. In the future, I’ll have to remove the volume of items and go through each piece and line item to audit. So inefficient for both sides but better than the cost of getting to a remote job site only to discover the misrepresentations and errors.
JS
Joe Serna
Jun 18, 2025
5.0
Great place and good customer service.
SA
Santos arteaga
Jan 24, 2018
1.0
Asked if they cut and thread pipe said no but told me that they have a place in Louisiana. Poor customer service.
DL
derrick lovick
Jan 19, 2016
5.0
Very good customer service and they had just what I needed.
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson in Houston offer?
Ferguson provides wholesale plumbing, heating, and cooling supplies, including repair parts, tools, and operation supplies. They also offer on-site training and full-service solutions for professional HVAC and plumbing contractors.
What are the regular business hours for Ferguson in Houston?
Ferguson is open Monday through Friday from 7:00 AM to 5:00 PM, and on Saturday from 7:30 AM to 12:00 PM. The store is closed on Sundays and certain holidays.
Does Ferguson provide delivery and pickup options?
Yes, Ferguson offers same-day delivery, in-store pickup, and curbside pickup to accommodate customer needs.
How can I contact Ferguson's customer support for help with ferguson.com?
You can reach Ferguson's customer support at 888-222-1785 or email customer.support@ferguson.com. Support is available Monday to Friday, 8 a.m. to 8 p.m. EST.
Which payment methods are accepted on ferguson.com?
Ferguson accepts Visa, Mastercard, and American Express credit cards for purchases on ferguson.com.
Does Ferguson offer financing options for commercial purchases?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants at Ferguson.
Is my login information saved when accessing my account on ferguson.com?
You can select 'Remember Me' to save your email (username), but your password is not saved to protect your account security.
Can you recommend nearby places of interest around Ferguson in Houston?
Nearby places include Cornerstone Materials (building supply store), ProTan Sunless Tanning Houston (beauty salon), and Johnny's Gold Brick (cocktail bar). Customers can visit these before or after shopping at Ferguson.
Are there local services near Ferguson that complement plumbing and home improvement?
Yes, nearby services include One Hour Garage Door for home services and Clark Family Water Heaters for water heater installation and repair, which can be convenient alongside Ferguson's offerings.
Where can customers find dining options nearby Ferguson?
Dining options near Ferguson include Jus' Mac (American comfort food restaurant) and Wings of Houston (chicken restaurant and pub), perfect for a meal during a visit to the area.