Elmer’s Home Services has been a go-to source for Houston homeowners for over 15 years. We are dedicated to providing repair services that exceed your expectations and meet your needs. Our experienced professionals aim to provide exceptional repair at affordable rates. We guarantee the equipment we install will leave you both satisfied and comfortable. We are here for you 24/7 for every A/C repair need. Get in touch with us to know more about our repair and AC replacement services in Houston.
Customers consistently praised technicians like Duwayne and Levy for their professionalism, thoroughness, and ability to explain issues clearly.
Communication
While many reviews highlighted excellent communication from technicians, there were notable complaints about poor follow-up and communication from the office after service.
Service Quality
Overall, customers reported high satisfaction with the quality of service provided, including thorough inspections and effective repairs.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that quotes for repairs and replacements were inflated compared to competitors.
CH
Chad Hunter
3 days ago
5.0
Very perfessional. Very highly recommend. My tech was super knowledgeable and walked me through the diagnostics procedure.
BR
Briana Rodriguez
6 days ago
5.0
Duwayne was amazing and did such a good job! Definitely great customer service. Thank you for the excellent before and after pictures of our maintenance! Thanks again!
DA
David Allen
6 days ago
5.0
Duwayne had to do a good deal of troubleshooting, and he described each step of what he was doing. He found some defective parts, as well as some parts which might need replacing, due to the age of the Rheem, 3-ton unit. He ran into a couple of trouble spots, worked through them, and had my unit up and running. Thank you, Duwayne. ✔️🎶
JM
Jaime Maldonado
Feb 9, 2026
5.0
Dwayne is professional. He is polite and knowledgeable. He took the time to explain the workings of the furnace. I would definitely recommend and use his services again
KC
Karen Cooper
Jan 30, 2026
2.0
We had duct work completed and the work was great! They hauled off the trash, replaced the vents, and left our house clean. The low rating is for the communication after the fact. We purchased the service plan and needed proof of our furnace being in working condition. Many phone calls later leaving messages and even speaking to the General Manager, we never received what we needed. We ended up having to pay for someone to come out and do a furnace check from another company. For poor communication only, we will not use them again.