Customers consistently praised the friendly, professional, and responsive service from technicians like Brad and Mike.
Honesty and Integrity
Many reviews highlighted the company's honesty in diagnosing issues and providing fair pricing without pressure to upsell unnecessary services.
Timeliness
The business is frequently commended for its quick response times and ability to provide same-day service.
Expertise
Technicians are noted for their knowledge and ability to explain HVAC issues clearly, helping customers understand their systems better.
Reliability
Long-term customers expressed satisfaction with the consistent quality of service over the years, recommending the company for future HVAC needs.
JW
James Wilson
Sep 2, 2025
5.0
Awesome folks, great service, showed me all about what they did and how to take care of it myself going forward.
MD
Moriah Van Dam
Jul 30, 2025
5.0
I just want to say how amazed I am with the consultation/quote service we received from Courtesy Air today. We received a quote from another company that we felt was ridiculous, as well as the pressure on us to spend unnecessary money. We reached out to Courtesy for a second opinion. Brad assisted us and was so honest and helpful. He definitely saved us a significant amount of money and a possible headache in the future. He was real in explaining what was necessary compared to the extras. He didn't make me feel pressured to make an immeidate decision on an already expensive home update. He also gave us tips on how to maintain our system through the hot summer. It's so hard to find a trusting company now a days. 10/10 recommened!
RS
Robert Southerland
Aug 1, 2021
5.0
Courtesy is simply the best. To say they're responsive is an understatement. On a hot summer day I was having AC issues, and called other local AC repair companies. Best they could do was 2-3 days out which is what I expected (After all, it is the height of the summer and AC issues are common). Courtesy, fit me in the very next morning!! Not to mention, as busy as they are you'd think they'd hurry the job. To the contrary they were very thorough and made sure I was completely satisfied before they left. 5 stars! I'm impressed!
JM
Joerik Minnebo
Aug 18, 2019
5.0
On a Sunday, in the middle of the Houston summer, Brad came out within a few hours to check on our broken AC. Had a complete new system installed the next day. Fast, responsive, and very fairly priced. Great service.
RB
Roger Beavans
Jul 28, 2015
4.0
I came home from work to what had become a worse problem with my Air Conditioning.
I called at 5:30 pm and had a technician at my door by 8:30 pm.
Willie, quickly determined the refrigerant was low and add 2 LBS of R-22 to the system. He also checked the rest of the system for any obvious issues.
Everything was complete within about half an hour.
It was dark/late, so we did not take the time to fully search if there was any tiny leaks, but there was not any obvious leaks as the system was holding pressure steady.
The technician was courteous and helpful. Unfortunately R-22 is $60/lb from them but that is to be expected as R-22 is being phased out.
Frequently Asked Questions About Courtesy Air Conditioning & Heating
What services does Courtesy Air Conditioning & Heating provide?
Courtesy Air Conditioning & Heating offers HVAC contractor services with over 30 years of experience in air conditioning and heating solutions.
Where is Courtesy Air Conditioning & Heating located?
It is located at 1950 Eldridge Parkway, Houston, TX 77077.
What are the business hours of Courtesy Air Conditioning & Heating?
They are open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which areas does Courtesy Air Conditioning & Heating serve?
They serve the areas of Houston, Katy, and Sugar Land in Texas.
What payment options are accepted by Courtesy Air Conditioning & Heating?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
How can I contact Courtesy Air Conditioning & Heating?
You can contact them by phone at +1 281-496-9450 or by email at bradcourtesy@gmail.com.
Does Courtesy Air Conditioning & Heating have an online presence?
Yes, you can visit their website at http://www.courtesyaconline.com and their Facebook page at https://www.facebook.com/271359073397893.
What nearby dining options are available close to Courtesy Air Conditioning & Heating?
Nearby dining options include Crespo Pizza & Italian Grill, Kim Son Cafe - Energy Corridor, Flip and Patties, Rice N Mix, Pastelitos Café, and Matcha Mia, offering a variety of cuisines from pizza to Vietnamese and Latin American dishes.
Are there nearby places for relaxation or leisure near Courtesy Air Conditioning & Heating?
Yes, close by are Chandler Park Apartments and Chandler Park condominium for residential and leisure purposes, as well as GTX Esports internet cafe for entertainment.
What social or community organizations are near Courtesy Air Conditioning & Heating?
Nearby social service organizations include Global Resources for Humanity, which focuses on environmental conservation and wildlife sanctuary efforts.