Brand Certified
Carpet Giant
4.6(540 reviews)
Certified by Carpet Giant • Feb 22, 2026
Business Details
3407 Gulf Freeway, Houston, TX
77003, United States
Certified by Carpet Giant • Feb 22, 2026
(713) 224-2213
Certified by Carpet Giant • Feb 22, 2026
https://www.carpetgianthouston.com/
Certified by Carpet Giant • Feb 22, 2026
About
Certified by Carpet Giant • Feb 22, 2026
Flooring Store
Carpet Giant in Houston, TX
Carpet Giant Floor Store in Texas
Family Owned and Operated since 1976! For over 47 years Carpet Giant has been at the same location selling quality flooring to Houston and surrounding communities.
Come in today and see the GIANT Showroom and GIANT Warehouse stocked with the latest trends in flooring from all the top manufactures. Carpet, Hardwood, Laminate, Tile and Luxury Vinyl Flooring, We Are Your One-Stop Total Flooring Store!
We buy carpet by the truckloads and stock pallets & pallets of hard surface flooring. That is why we are able to pass the savings on to you. You Can Save 40-70% On Carpet Every Day! We have such a giant inventory; we really can guarantee “Next Day Installation” on in-stock flooring
Location
Certified by Carpet Giant • Feb 22, 2026
Hours
Certified by Carpet Giant • Feb 22, 2026
Reviews
4.6
540 reviews
5 stars
458
4 stars
33
3 stars
14
2 stars4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Installation Issues
Several customers reported problems with incorrect carpet sizes, poor installation quality, and damage to walls during the installation process.
Customer Service
Mixed feedback on customer service; while some praised the responsiveness and helpfulness of sales staff, others experienced poor communication and unprofessional behavior.
Quality of Work
While many customers were satisfied with the final results and quality of the flooring, there were notable complaints about the durability of the carpet and installation issues.
Timeliness
Customers appreciated the quick turnaround from selection to installation, with many noting prompt service and efficient completion of projects.
Sales Experience
Positive remarks about knowledgeable and helpful sales representatives who assisted customers in selecting appropriate flooring options.
- NSNicholas SaundersFeb 19, 20265.0Robert was an excellent salesperson. Educated me on how to buy carpet... Unlike the big box stores. Installation was fast and professional. Thanks!
- RPRandall PannellFeb 8, 20265.0I Purchase carpet and padding for a bedroom from Robert who made my Purchase really quick and easy. I paid cash and a day after haviing it installed he called to check on the job that was done to my satisfaction he told me that I had gave a Xtra $100 dollars to much. I really appreciate the honesty which you don't find these days. I will definitely be referring this place to anyone I know who's wanting flooring products.
- DMDale MartinFeb 7, 20265.0Carpet giant at gulf fwy. was the very best and cant believe how good they are. Ask for James because he is the best ever and very nice with getting you the carpet you need. The people that installed my carpet was unreal with all the furniture i had and move it like no big deal and FAST. They were very professional and carpet was laid and it looks Awsome. Carpet giant was the Best ever and i will never go to anyone else.
- DPDerek PershingFeb 2, 20265.0I had the most amazing experience with Carpet Giant and their whole team. Natalie got to us quickly and helped us find the right carpet for our home and get it scheduled. The two gentleman that showed up to install the carpet were so great! Thoughtful to protect the edges of the walls, take care of the baseboards, and really did an amazing job. I’d highly recommend for your carpet needs!
- JBJohn BurrisFeb 2, 20262.0First, the carpet was a week late. Then, they did not send enough people to install it so I took from 9am until 10pm to install it. They also reassembled two pieces of the furniture incorrectly. Not pleased.
Brand Certified Facts from Carpet Giant
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Certified February 22, 2026Yext Knowledge Graph
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