Installation Issues
Several customers reported problems with incorrect carpet sizes, poor installation quality, and damage to walls during the installation process.
Customer Service
Mixed feedback on customer service; while some praised the responsiveness and helpfulness of sales staff, others experienced poor communication and unprofessional behavior.
Quality of Work
While many customers were satisfied with the final results and quality of the flooring, there were notable complaints about the durability of the carpet and installation issues.
Timeliness
Customers appreciated the quick turnaround from selection to installation, with many noting prompt service and efficient completion of projects.
Sales Experience
Positive remarks about knowledgeable and helpful sales representatives who assisted customers in selecting appropriate flooring options.