My countertop purchase was horrible….I checked the box to view slab before fabrication and they failed to call me. They cut it then called me and told me it was ready. When I told them I had checked the box to see the slab first and even had the sales person make a notation in the computer, they more or less said too bad. I then asked them to send pictures of the cut slab. When they did, It had a large gray vain running through it and it looked nothing like the picture of the slab that I ordered from. The picture I ordered from was cream colored with light soft gold veining. I had multiple conversations with Sherry Pennier and she was not the nicest person to deal with. She told me that I would have to buy another slab and have it redone. When I asked her for the number of her supervisor she refused to give it to me. After arguing she finally said she would have the next person up give me a call. Sean Demory was no better. When I asked him for the next person up he said he was it. He refused to give me an email or number of anyone else I could talk to. When I asked him what happened to customers were always right he said no they were not. So now we are taking a road trip to the Corporate Office Lawrenceburg Tennessee since I can’t get any help here in Texas….If you would like to see pictures you can check it out on my Facebook page Susan Manchester Bell. Or message me on Facebook. I will be updating my journey on fighting Cabinet's to Go to make it right! When you offer for the customer to see it first and they check yes then by God honor their request! Other wise why have it on the forms.
JD
Jim Dow
Sep 22, 2025
5.0
Several employees worked with us to maximize our master bath. We are very pleased with the result.
KB
karmjit brar
Jun 12, 2025
5.0
Staff is so nice and a big shout out to Ida Craig
BS
B Sanders
Jul 13, 2021
2.0
I went in on a Saturday and there were two people working. I was looking for kitchen cabinets. When I walked in the female caught my eye and nodded like she would be with me next. I was the only one in the store besides the two parties being helped. I heard her finishing up and she got up and helped a woman who was just coming in the door. I had waited for about 10 minutes. That frustrated me so I left.
What are the operating hours of Cabinets To Go in Houston?
Cabinets To Go is open Monday through Saturday from 9:00 AM to 6:00 PM and is closed on Sundays and major holidays like Thanksgiving and Christmas.
Where is Cabinets To Go located in Houston?
Cabinets To Go is located at 17955 N Fwy Service Rd, Houston, TX 77090, USA.
What types of products does Cabinets To Go offer?
Cabinets To Go offers a wide range of products including cabinets, countertops, sinks, closets, floating shelves, faucets, corbels, tambour wood panels, backsplash, knobs and pulls, range hoods, shaker cabinets, raised panel cabinets, custom cabinets, flat panel cabinets, outdoor cabinets, and bathroom vanities.
What services can I expect at Cabinets To Go?
Services include kitchen design, installation, professional measurement, cabinet design, and delivery.
Does Cabinets To Go accept credit or debit cards for payment?
Yes, Cabinets To Go accepts both credit and debit card payments.
Is there free parking available at Cabinets To Go?
Yes, Cabinets To Go has free onsite parking available for customers.
Is an appointment required to visit Cabinets To Go?
No, appointments are not required to visit Cabinets To Go; you can walk in during business hours.
Can I get an online estimate for my kitchen project at Cabinets To Go?
Yes, Cabinets To Go offers online estimates to help you plan your kitchen remodel.
Are there any nearby home furnishing stores to Cabinets To Go in Houston?
Yes, near Cabinets To Go are Bassett Home Furnishings and Bassett Furniture Houston II where you can explore furniture options to complement your kitchen design.
Where can I find flooring options near Cabinets To Go?
Lumber Liquidators, a flooring store, is located nearby and offers various flooring options to coordinate with your new cabinets.
What automotive services are available near Cabinets To Go?
Several automotive dealers and service centers such as Lexus, DeMontrond Buick GMC, and Gillman Subaru Houston North are located nearby, useful if you need car maintenance or new vehicles while visiting the area.