About
Water Softening Equipment Supplier
Location
Hours
Reviews
4.7
29 reviews
5 stars
25
4 stars
2
3 stars0
2 stars0
1 star
2
- MEMarcella E.Aug 20, 20251.0Buyer beware! Alamo Water Softeners may seem appealing, but if you’re looking for reliable customer service and quality workmanship, you should look elsewhere. I contracted them through my local Lowe's for a whole-house water filtration system. If I had known they sold a proprietary system that only they can service or provide parts for, I never would have chosen to move forward with them—especially since they decided to no longer service Houston! I've had three companies come out and they've all said my system was plumbed incorrectly. The filter is behind the resin. I called Alamo, they said they would have a manger reach out to me two weeks ago. I've not heard back and when I call the phone rings with no answer. AWS is a money grab. They don't care about their customers or their reputation.
- TSthejay sJul 3, 20241.0Customer service is terrible. They either arrive several hours late to the agreed upon appointment or they never show up at all. I think it took more than 5 appointment date to fully install our system. I had to call them multiple times to follow up. Original appointment was set up on November 11, 2023. Due to the delays, the system was fully installed around December 29, 2023. I was frustrated but chalked it up to them being busy because of the holiday season. I called them again recently to schedule the salt delivery as I got an email that my system is overdue for salt. Got through customer service, they said someone would call me back to set an appointment. I didn't get a callback. Tried to contact them again 2x. Same thing. They told me someone would call me back but no one did. The system is working fine now but I'm worried that I won't get the help I need if ever something breaks down.
- DSDamon SmithJun 19, 20234.0Great job! I would recommend the services and products.
- VPVikram PanchalFeb 28, 20235.0Professional service for installation and any water treatment needed for a home. Overall great service which give customer their peace of mind when it comes to code compliance, installation and post installation services. I would recommend them to anyone in market in quest for their water treatment needs.
Frequently Asked Questions About Alamo Water Softeners
What is the address of Alamo Water Softeners?
Alamo Water Softeners is located at 825 Town & Country Ln, Houston, TX 77024, USA.
What are the business hours of Alamo Water Softeners?
They are open Monday through Saturday from 9:00 AM to 5:00 PM and closed on Sundays.
What products and services does Alamo Water Softeners offer?
They supply water softening equipment and water treatment solutions.
How can I contact Alamo Water Softeners?
You can reach them by phone at +1 832-410-4282 or visit their Facebook page at https://www.facebook.com/104661348097111.
When was Alamo Water Softeners established?
The company was established in 2009.
What nearby real estate services are close to Alamo Water Softeners?
Nearby real estate services include Rice Realty Group, Nu Home Realty, Loaded Realty Co, Dean and Co. Realty, and Marysol's Real Estate Page.
Are there any healthcare facilities near Alamo Water Softeners?
Yes, Family Care Home Health and Hospice and Maya HealthCare are nearby healthcare-related businesses.
What professional services are located near Alamo Water Softeners?
Nearby professional services include Seeqmore Consulting Group and Channel TEN - The Entrepreneur Network, among others.
Is there a gym near Alamo Water Softeners where I can work out before or after a visit?
Yes, Life Time Work City Centre Five is a gym close to Alamo Water Softeners.
What can customers do in the area surrounding Alamo Water Softeners?
Customers can explore nearby business and professional services, check out local real estate agents, and even visit a nearby gym or healthcare providers before or after their visit.