Alamo Water Softeners

Reviews

• ME

  Marcella E.

  Aug 20, 2025
  1.0
  Buyer beware! Alamo Water Softeners may seem appealing, but if you’re looking for reliable customer service and quality workmanship, you should look elsewhere. I contracted them through my local Lowe's for a whole-house water filtration system. If I had known they sold a proprietary system that only they can service or provide parts for, I never would have chosen to move forward with them—especially since they decided to no longer service Houston! I've had three companies come out and they've all said my system was plumbed incorrectly. The filter is behind the resin. I called Alamo, they said they would have a manger reach out to me two weeks ago. I've not heard back and when I call the phone rings with no answer. AWS is a money grab. They don't care about their customers or their reputation.
• DF

  Donece Frank

  Dec 5, 2023
  5.0
  Technician was very nice and did everything he could to make sure the solution was the right ones. Great with dogs too.
• MC

  Marvin Coleman

  Jul 27, 2023
  5.0
  Dustin D is a great technician. He provides excellent customer service, humor and very knowledgeable. He is reliable and cares for the company a d customer all at the same time. Thanks AWS.
• CM

  C Miller

  Apr 15, 2023
  5.0
  Very happy with service. Installed a new water softener for us. Professional, easy to work with and reasonably priced.

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