Air Pro AC & Heating

Reviews

• JN

  Joe Name

  Jun 24, 2024
  1.0
  After Harvey, they installed a new Central air system, coils leaked a couple of years later cost me additional $2,500 for labor. Then they installed another separate air handling unit for me, a year later they blew the compressor out during a “ maintenance” visit, another $4,000 in. This spring, I Woke up to a leaking ceiling and after three visits, they figured out they didn’t install the pan properly. The leaks damaged my walls and ceiling. So when it was on my dollar they were prompt! Now it’s their turn and they have been refusing to call me back for weeks after saying they would look into it.
• MS

  Muhammad . Soomar

  May 9, 2022
  1.0
  Charged $465 to clean the drain. A/C still not functioning properly. And wanting to charge again to check if they did what they were supposed to do in the first place. Service call placed at 6pm...technician showed up at 11pm...
• MF

  MJ Featherston

  Apr 17, 2019
  5.0
  Most awesome Customer Service staff.
• RC

  Ryan Casbeer

  Oct 5, 2018
  5.0
  Thanks Eduardo for your speedy service!!
• JH

  Jason Hines

  Dec 2, 2017
  5.0
  My Husband Gary and I have been customers of AirPro since 2013, when the existing A/C unit started to become on "its last leg", and was needing to be serviced every couple of months. In late July 2015, the unit needed service, but, was really at the point to where the cost of repairing it was going to exceed replacing it with a brand new unit - in a short time - especially with the rest of a hot, Texas Summer to get through. Much to our chagrin, because of cost, we went ahead and bought our new American Standard unit and installed by AirPro. With the exception of two defective coils, the new unit has worked perfectly, and has been wonderful to have. Fast forward to September 2017...Although we were extremely lucky to have made it through Hurricane Harvey, without any problems or a drop of water in our home, two weeks later, our next door neighbor's townhouse roof caught on fire, due to negligent workers making repairs on their roof, and the fire spread to our home. In fact, our home received the brunt of the damage - in Fire, Smoke, and Water. While doing the tear out of the sheetrock and getting rid of the items that were not salvageable, it was discovered that we had black mold in one of the areas our duct work was, but, Ramon also came out and did a free estimate on how badly damaged our system was in total. Luckily, the outside compressor just needed a good cleaning from the smoke & soot, but, unfortunately, our entire ducting system needed to be replaced. Ramon drew up.plans to rework the new ducting to achieve maximum airflow, while also making it more energy efficient. The following day, he had a great crew of Guys working at our home, and, although they ran into a couple of problems, they were done in two days, and the A/C works the best it ever has! Unfortunately, we're still not back in our home yet, but, we're looking forward to enjoying our A/C & Heat, once we are. AirPro is awesome, they do great, quality work, and for a decent price. They are also very prompt - they arrive within the time window given, if not before. The Crew is also very respectful of the fact they are in someone else's home, and do their very best to not make any type of mess at all. I would certainly recommend to anyone!

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