Business Details
About
Leak Detection ServicePlumberWater Heater ServiceWater Purification EquipmentWater PurifiersWater Softening Equipment SupplierDrainage ServiceSewer & Drain CleaningEmergency Plumbers
Silverback Plumbing and Drain is a leading plumbing and drainage service provider based in San Antonio, offering top-tier solutions for residential and commercial properties.
Location
Silverback Plumbing and Drain
11844 Bandera Rd #3005, Helotes, TX
78023, United States
Hours
Reviews
4.9
427 reviews
5 stars
412
4 stars
8
3 stars2
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous and respectful demeanor.
Customer Service
Many reviews noted excellent customer service, with technicians providing clear explanations and being responsive to customer needs.
Quality of Work
The quality of work performed was frequently commended, with several customers expressing satisfaction with the thoroughness and effectiveness of repairs.
Pricing Transparency
While most customers appreciated the fair pricing, a few expressed concerns about high costs for certain services, indicating a need for clearer communication regarding pricing.
- MBMichael Boland1 day ago5.0We were notified by SAWS about continuous water usage. After checking the meter, the dial was spinning rapidly. Past experiences with larger San Antonio plumbing companies were disappointing, so I researched and called Silverback. Mario was great from the start. He thoroughly investigated the leak's origin and explained the options clearly, as if teaching an apprentice, as another review mentioned. Silverback is an excellent company with great people. I've found my go-to plumbing company and highly recommend them.
- AAaquafina2u2 days ago5.0My shower drain was extremely slow, so I called Silverback Plumbing since they had nothing but rave reviews. David was very courteous and professional. He answered all my questions. My appointment was at 1100, and he was at my door on time. He worked quickly and efficiently.
- JHjonah hernandez3 days ago5.0Great service and experience with our water hammering issues. Upgraded and relocated our main cutoff valve and water reducing psi valve to be accessible now.
- DRDeborah RiojasDec 4, 20255.0Hello, Silverback Just had our faucet replaced and changed out our plumbing some other items as well. David and I'm sorry forgot the other you mans name ,both were very knowledgeable and very polite , very very Happy with everything! Thank you all! Perfect for our Christmas gatherings with our family. Cleaned up everything! Reasonable price for all the work that was done!
- BLBill LebrunNov 26, 20255.0⭐⭐⭐⭐⭐ GOOGLE REVIEW FOR SILVERBACK PLUMBING ⭐⭐⭐⭐⭐ If I could give 100 stars, Silverback Plumbing would earn every single one. Their service today wasn’t just impressive—it was next-level, future-ready, and honestly one of the best home-service experiences I’ve ever had. Silverback came out to install a device called Secure Leak, and I’m still blown away hours later. This technology is absolutely incredible. It detects leaks instantly, shuts off your main water line automatically, and immediately notifies me AND the plumber at the same time. On top of that, it tracks water pressure, usage, and system health so nothing ever catches you by surprise. It’s like having a 24/7 bodyguard for your home’s plumbing. And the installation? Pure excellence. Their technicians arrived on time, were extremely professional, and worked with the precision of master craftsmen. They explained everything clearly, installed the device perfectly, and left the area cleaner than they found it. The Secure Leak itself looks sleek and modern on the wall—these guys don’t just do the job, they make it look beautiful. Their speed, friendliness, and attention to detail were beyond anything I expected. You can tell they genuinely care about protecting your home and delivering five-star service every single time. I could not be happier. If you want the BEST plumbers in Texas—the ones who go above and beyond and bring real peace of mind—Silverback Plumbing is the only company to call. Absolutely outstanding.
Frequently Asked Questions About Silverback Plumbing and Drain
What services does Silverback Plumbing and Drain offer?
Silverback Plumbing and Drain provides plumbing and drainage solutions including leak detection, water heater service, water purification, water softening equipment supply, sewer and drain cleaning, and emergency plumbing services for residential and commercial properties.
Where is Silverback Plumbing and Drain located?
Silverback Plumbing and Drain is located at 11844 Bandera Rd #3005, Helotes, TX 78023, USA.
What are Silverback Plumbing and Drain's operating hours?
Silverback Plumbing and Drain operates 24 hours a day, 7 days a week.
How can I contact Silverback Plumbing and Drain?
You can contact Silverback Plumbing and Drain by phone at +1 726-895-9998 or via email at contact@silverbackplumbinganddrain.com.
What payment options are accepted by Silverback Plumbing and Drain?
Silverback Plumbing and Drain accepts American Express, Check, Discover, Financing, MasterCard, and Visa payments.
Does Silverback Plumbing and Drain have an online presence?
Yes, you can visit their website at https://www.silverbackplumbinganddrain.com/ and check their Facebook page at https://www.facebook.com/111941044739240.
Are there any notable places near Silverback Plumbing and Drain?
Nearby places include Psalm 119 Foundation, an active community church; Vantage Foundation Repair, a building supply store; and Baskin-Robbins, a popular ice cream and dessert shop.
What dining options are near Silverback Plumbing and Drain?
Nearby dining options include Lenny's Sub Shop, Quiznos, Domino's Pizza, Hoka Hoka Fuku Japanese Restaurant, and Lennys Grill & Subs, offering a variety of sandwiches, pizza, and Japanese cuisine.
Can customers find other service providers near Silverback Plumbing and Drain?
Yes, nearby service providers include Superior Paint Masters (contractor), Granite Garage Floors San Antonio (contractor and building supplies), and The UPS Store 3720 (printing and shipping services).
What local businesses near Silverback Plumbing and Drain might visitors be interested in for personal care or wellness?
Visitors can check out Lavie Nails and Hair By Presley for beauty salon services, Mary Jane's CBD Dispensary, and Aqua-Tots Swim Schools for swimming and wellness activities.