Voted Community of the Year by The Homebuilders Association of Greater Dallas, Heartland is a complete community package. Located just 25 miles east of Downtown Dallas off I-20, Heartland's master-planned community sits on 2,000 acres of pure magic. Imagine raising your family in a community that has dedicated 400 acres to parks, athletic fields, picnic areas, biking trails, and a 35-acre stocked lake with pier, playgrounds, and a Junior-Olympic sized pool. Imagine sending your children to the sought-after school district of Crandall ISD and watching them learn, play and grow in the safety and comfort of a community that cares. The 25-minute journey from the city is exceptional but in Heartland… it's all about the DESTINATION.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.