Elmer's Home Services

4.7
1691 reviews

About

Air Conditioning Contractor
Elmer’s Home Services has been a go-to source for Dallas homeowners for over 15 years. We are dedicated to providing repair services that exceed your expectations and meet your needs. Our experienced professionals aim to provide exceptional repair at affordable rates. We guarantee the equipment we install will leave you both satisfied and comfortable. We are here for you 24/7 for every A/C need. Get in touch with us to know more about our repair and AC replacement services in Dallas, Tx

Location

Elmer's Home Services
340 W Northwest Hwy, Grapevine, TX
76051, United States

Hours

Reviews

4.7
1,691 reviews
5 stars
1,559
4 stars
15
3 stars
4
2 stars
14
1 star
99

What are people saying?

AI-generated from recent customer reviews

Technician Performance

Customers consistently praised technicians, especially Scottie and Andrew, for their professionalism, thoroughness, and ability to explain issues clearly.

Customer Service

Many reviews highlighted excellent customer service, with technicians being friendly, respectful, and attentive to customer needs.

Efficiency

The business received positive feedback for quick response times and efficient service, often resolving issues on the same day.

Communication

Customers appreciated clear communication regarding repairs and options, although there were some complaints about appointment scheduling and follow-up.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences related to pricing inconsistencies and service reliability.
  • DW
    Darla Woods
    3 days ago
    5.0
    Scottie was very thorough as he inspected both inside and outside units, as well as the heater. He took videos and pics and explained them as he went through them. He even checked for natural gas leaks! (None found!😊) He was courteous to me and respectful of my home, not wanting to get mud on the floors. Thank you, Elmer, for hiring competent people that are also personable! I called Elmer's to get a second opinion on a repair and I have a lot of confidence in his estimate!
  • AL
    Angie Lamb
    Nov 17, 2025
    5.0
    Scottie was really fantastic to work with explained everything in detail and looked over the entire unit even after having found the issue to make certain everything else was up to par and running as it should so I wouldn’t have any further issues after he left. No pressure to automatically purchase a new unit like AlL have done in the past but instead showed me some upgrade accessories that would keep my unit running at top for as long as possible. I have found a new company for my A/C needs . What a breathe of fresh air for real. Reposting to Nextdoor my neighbors should know about you all. Thank you for being a blessing for me today, I will pray it gets returned to you 10 fold - - Angie Lamb
  • BA
    bryan austin
    Nov 13, 2025
    5.0
    Terrence cane to the house and fixed the problem in 20 minutes and we were back with AC. Thanks so much. Very knowledgeable and professional
  • DM
    Dani Muckleroy
    Nov 7, 2025
    5.0
    Scottie Baker, from Grapevine Elmer's Home. Services arrived to run maintenance service on my a/c units. He was extremely knowledgeable, explained everything thoroughly he found that needed repair, and was considerate of my home. I. started with Elmer's
  • RW
    Rhonda Worley
    Nov 3, 2025
    5.0
    Scotty has been congenial and is knowledgeable about his profession . I appreciate him explaining answers to my questions and showing me photos of what he found and addressed. His level of integrity is outstanding and so appreciated. Thank you

Frequently Asked Questions About Elmer's Home Services

What services does Elmer's Home Services provide?

Elmer's Home Services offers repair and replacement services for air conditioning systems, plumbing, and HVAC needs in Dallas, TX.

Are Elmer's Home Services available 24/7?

Yes, Elmer's Home Services operates 24 hours a day, 7 days a week for all your air conditioning needs.