billyGO Air Conditioning & Plumbing

4.9
2135 reviews

About

PlumberHVAC ContractorAir Conditioning ContractorSewer & Drain CleaningHeating ContractorWater Heater ServiceWater Heater SalesAir Quality ConsultantDrainage ServiceEmergency Plumbers
billyGO Air Conditioning & Plumbing, headquartered in Grapevine, TX, is your go-to partner for efficient and reliable home services in the greater Dallas-Fort Worth area. Specializing in plumbing, drains, air conditioning, water filtration and air quality solutions, billyGO is renowned for our unique One Hour Appointment system, ensuring prompt and convenient service. With a commitment to customer satisfaction, our team excels in providing quality plumbing and AC repairs, installations, and maintenance. billyGO's 24-hour emergency services further underscore our dedication to being there when you need us most. billyGo sets the standard for timely and trustworthy plumbing and HVAC services, making us the #1 trusted choice for in DFW.

Location

billyGO Air Conditioning & Plumbing
923 Minters Chapel Rd, Grapevine, TX
76051, United States

Hours

Reviews

4.9
2,135 reviews
5 stars
2,013
4 stars
47
3 stars
9
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Customer Service

Customers appreciate the excellent communication and responsiveness from the dispatch and service teams.

Efficiency

Many reviews highlight the quick and efficient service provided by the technicians.

Quality of Work

Customers frequently commend the thoroughness and quality of the repairs and maintenance performed.

Trustworthiness

Several customers noted the honesty and transparency of the technicians, particularly in explaining issues and pricing.
  • SQ
    Stanley Qualls
    Nov 14, 2025
    5.0
    We dealt with Greg, Isaac, Caleb and Dillon at different times during the project and all 4 did a great job. The job was to determine if there were any leaks in the sewer drains and where they were, then tunneling under the master bath, and replacing the lines to vanities, toilet, tub and shower. Dillon even put a new shower head on for us . All that remains to be done is to get the tunnel filled in. We are pleased with Billy GO’s response and would call them again if needed.
  • DH
    Drake Harnen
    Nov 6, 2025
    5.0
    Britton and everyone we’ve interacted with at Billy Go have been awesome. They’re knowledgeable, timely with responding, and professional. Their dispatch team has consistently given us a heads up on when to expect the arrival of technicians and they take a plethora of payment types. If you’re looking for a reliable source of plumbing or HVAC services these guys are it.
  • BW
    Bob Waggoner
    Nov 5, 2025
    5.0
    Jordan! Jordan! Jordan! Very polite, professional, and timely! It took him about 35 minutes to check out my thermostat and the heater unit itself. These days that can be complicated, but he had the tools and Knowledge to get the job done. Next morning he showed up with a new part installed it and it was under warranty. All is well that ends well thank you Jordan.
  • MS
    Michael Skinnner
    Oct 31, 2025
    5.0
    I had a great experience with Sebastian. He was extremely knowledgeable, kind, and professional from start to finish. He took the time to explain everything clearly, answered all my questions, and made sure the job was done right. I really appreciate his attention to detail and friendly attitude. Excellent service….I highly recommend Billy Go and will definitely call them again in the future!
  • KH
    Kyni Hartwell
    Oct 31, 2025
    5.0
    Today was the first time that I utilized this company as they were referred to me by my neighbor. I MUST ADMIT, I am rarely impressed by any company as I was this company from the minute I contacted them to request a service call. From the professionalism and conduct and knowledge of the service tech Jordan who repaired my heater. It stopped working at approximately 1:00 a.m. this morning. Jordan was extremely knowledgeable about my system and allowed me to watch and ask multiple questions which annoys many technicians. I will also let you know that I have a home warranty with American Home Shield but chose to not use them because of their lackadaisical, unprofessional, and uncaring, inability to fix anything properly or to my standards. I'm so glad I decided to use an outside company such as billyGO. They were absolutely terrific in their handling of me today during my first service call with their company. I will definitely be joining their annual plan and again I cannot tell you how impressed I was with Jordan and how this company and their notification process exceeded my expectations! Rarely, can I say this about any company that I deal with even if we have a great relationship. Thank you for the great service and allowing me to sleep and comfort tonight. 👍

Frequently Asked Questions About billyGO Air Conditioning & Plumbing

What services does billyGO Air Conditioning & Plumbing provide?

billyGO specializes in plumbing, drains, air conditioning, water filtration, air quality solutions, and offers repairs, installations, and maintenance for plumbing and HVAC systems, including 24-hour emergency support.

Where is billyGO Air Conditioning & Plumbing located?

They are located at 923 Minters Chapel Rd, Grapevine, TX 76051.