Business Details
About
HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorHeating Equipment Supplier
Phones answered 24 hours a day.
Location
Hours
Reviews
4.9
759 reviews
5 stars
709
4 stars
24
3 stars7
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as knowledgeable, courteous, and professional, providing thorough explanations and support throughout the service process.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high costs for repairs and services, leading them to seek second opinions.
Timeliness
Many reviews highlight the promptness of service, with technicians often arriving on time and completing work efficiently.
Trustworthiness
Customers appreciate the honesty and integrity of the service, with many noting that Bon Air does not upsell unnecessary services.
Overall Satisfaction
The majority of reviews reflect a high level of satisfaction with the service provided, leading to repeat business and strong recommendations.
- ACAlicia CheekNov 11, 20255.0John Caballero came out from Bon Air to check out my HVAC system. He was extremely thorough, discussed everything, showed me lots of photos of what he saw, was courteous and trustworthy. I would definitely use Bon Air again.
- BBBrian BondyNov 6, 20255.0Thoroughly explained every detail of system check up and repair needs!
- JTJanann TarrantNov 2, 20255.0I like receiving the email invoice with a detailed description of the job, along with pictures. Very thorough and organized. I will definitely call them again.
- JMJohn McGowtyOct 31, 20254.0The HVAC service was very reasonably priced and John Caballero was easy to work with and in explaining the status of his work as he progressed. However, I feel the price quoted for the suggested repairs at nearly $1,000 was exhorbenant. I have never received prices like this in my life. I am now faced with getting second opinions for comparable work in the marketplace. We'll have to see how that comes out.
- JTJaricka ThomasOct 14, 20255.0From the office team: Mark demonstrated exceptional customer service at each phone call we had together. The technician, Jason, was extremely knowledgeable, professional, and helpful throughout the entire process. He took the time to complete a thorough check of all our systems, educated us on all his recommendations, and provided clear estimates of all future services needed to keep our units functional. This team did above and beyond what I expected, and I definitely look forward to the next appointment. Thank you all!
Frequently Asked Questions About Bon Air Service Co., Inc.
What are the operating hours of Bon Air Service Co., Inc.?
Bon Air Service Co., Inc. is open 24 hours a day, seven days a week, with phones answered around the clock.
Where is Bon Air Service Co., Inc. located?
Bon Air Service Co., Inc. is located at 1905 W Jefferson St, Grand Prairie, TX 75051, USA.
What services does Bon Air Service Co., Inc. provide?
They specialize as HVAC contractors offering heating, air conditioning, air quality consultation, and heating equipment supply.
How can I contact Bon Air Service Co., Inc.?
You can reach them by phone at +1 972-264-2244 or email at service@bonairservice.com.
What payment methods are accepted at Bon Air Service Co., Inc.?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
When was Bon Air Service Co., Inc. established?
Bon Air Service Co., Inc. was established in 1971.
How can the nearby Party Girlz Boutique be useful during a visit to Bon Air Service Co., Inc.?
After visiting Bon Air Service Co., Inc., customers can shop for women's clothing and fashion accessories at Party Girlz Boutique, conveniently located nearby.
Are there any beauty salons close to Bon Air Service Co., Inc. for additional services?
Yes, Sharp Edge Barber Shop, Double Take Salon II, and Pretty Drastic Boutique are nearby, offering grooming and beauty services that customers can enjoy before or after their visit.
What lodging options are available near Bon Air Service Co., Inc. for out-of-town customers?
Nearby hotels and motels include 1902 Studios, Kensington Motor Lodge and Apartments, Neal's Court, and Abundant Life Apostolic, providing accommodation options for visitors.
Can customers visiting Bon Air Service Co., Inc. find automotive services nearby?
Yes, there are several automotive service providers nearby such as Kelly Tire Shop, D-Town Tires, AJ's Autobody, and Infinity Auto Parts for tire repairs, auto body, and parts.