Bon Air Service Co., Inc.

4.8
778 reviews

About

HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorHeating Equipment Supplier
Phones answered 24 hours a day.

Location

Bon Air Service Co., Inc.
1905 W Jefferson St, Grand Prairie, TX
75051, United States

Hours

Reviews

4.9
764 reviews
5 stars
714
4 stars
24
3 stars
7
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as knowledgeable, courteous, and professional, providing thorough explanations and support throughout the service process.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing high costs for repairs and services, leading them to seek second opinions.

Timeliness

Many reviews highlight the promptness of service, with technicians often arriving on time and completing work efficiently.

Trustworthiness

Customers appreciate the honesty and integrity of the service, with many noting that Bon Air does not upsell unnecessary services.

Overall Satisfaction

The majority of reviews reflect a high level of satisfaction with the service provided, leading to repeat business and strong recommendations.
  • AF
    ace froehle
    3 days ago
    5.0
    Ashton was great, came out super knowlegable. was able to troublehsoot my problems and find that it was the controller for my hvac that was epxerincing issues. was in and out in a timely manner and able to get me up and running for the time being on heat at the mometn. my units appears to have been maintenced by bon air for about a decaded by the previous home owner. so it was nice to see such great customer service that the previous home owner received.
  • WJ
    Wayne Jockers
    Nov 26, 2025
    5.0
    Jimmy explained the entire inspection process. He was professional, and answered all my questions.
  • SK
    Sara Khaghani
    Nov 26, 2025
    5.0
    I highly Recommend this company! They are very professional, Knowledgeable , Respectful and they have reasonable prices. They installed new unit in summer for me . Very CLEAN and fast service! I’m also happy with the Services after installation and all the follow up . THANK YOU 🙏
  • AC
    Alicia Cheek
    Nov 11, 2025
    5.0
    John Caballero came out from Bon Air to check out my HVAC system. He was extremely thorough, discussed everything, showed me lots of photos of what he saw, was courteous and trustworthy. I would definitely use Bon Air again.
  • JM
    John McGowty
    Oct 31, 2025
    4.0
    The HVAC service was very reasonably priced and John Caballero was easy to work with and in explaining the status of his work as he progressed. However, I feel the price quoted for the suggested repairs at nearly $1,000 was exhorbenant. I have never received prices like this in my life. I am now faced with getting second opinions for comparable work in the marketplace. We'll have to see how that comes out.

Frequently Asked Questions About Bon Air Service Co., Inc.

What are the operating hours of Bon Air Service Co., Inc.?

Bon Air Service Co., Inc. is open 24 hours a day, seven days a week, with phones answered around the clock.

Where is Bon Air Service Co., Inc. located?

Bon Air Service Co., Inc. is located at 1905 W Jefferson St, Grand Prairie, TX 75051, USA.