Bon Air Service Co., Inc.

Reviews

• DE

  Dead Serious Repairs LLC (Mortuary Equip.Sales&Serv)

  2 days ago
  5.0
  I help manage my parents rental homes when they are out of town. This time, one of their renters called to say the AC was blowing warm. I reached out to a friend who once in the AC business to see if he could help out. He referred me to a buddy of his. His buddy went out to look at the AC unit and said the whole unit inside and out had to be replaced at a cost of $8000. I'm not going into details, but I decided to get a second opinion. This is where Bon Air come into the picture. A call was made to them late during the day around 5pm . I was given the option of having them go out and look at it with in the hour. Long story short, Jimmy Elliott with Bon Air got the AC fixed. The price including a Year membership, New filter, a requested coil cleaning, Freon and finding the leak and fixing it. Just over $900. I couldn't be more happy with the professional, honest, fast work that was performed. I high-key recommend Bon Air Service Co. We will be using them for personal homes and rentals.
• SS

  Stiletto Stone

  Apr 6, 2026
  5.0
  Amazing customer service Jason was key... checking all points. Thank you
• TP

  Terry Peterson

  Mar 25, 2026
  5.0
  Bon Air to the rescue. Please read my long review. I promise that it’s worth it. I had an AC system installed by another company that was strong armed on me by my home warranty company. I noticed water stains on the ceiling and investigated. The air plenum outside of the drip tray had ruptured from being full of water. This soaked many things, ruined decking, insulation, sheet rock, etc. The “other company” told me it was because my furnace was old, they’re not liable and the solution was replace everything. I’m not in denial that I have an older furnace, but I wanted to get to the root cause of the failure. If it’s on me, fine, if it’s in the installer, then let’s find out. They sent 2 different “techs” who gave me conflicting info, but came up with the same solution. Buy new everything. Their explanations didn’t make logical sense, so I stopped in to visit with Marc, and Alex. They were friendly, knowledgeable and helpful. They both were skeptical of the other company’s assessment, and rightfully so. They dispatched John to take a look at my catastrophic damages and diagnose the root cause. In no time at all, John identified the problem, mitigated my damage from the other company’s faulty install and provided me with some much needed documentation to seek restitution with the original installer. Bon Air knew exactly what they were doing, have the knowledge, and have the people in every role to execute the job perfectly. I learned a hard lesson. Don’t trust anyone except for Bon Air to accurately diagnose, repair, or replace anything having to do with your HVAC system. Thank you all so much for being experts and professionals.
• JS

  Jane S

  Mar 20, 2026
  5.0
  Ashton is a trustworthy technician and Leticia is a delight when providing help over the phone. Both associates have created confidence in the service provided by Bon Air. I’ve switched HVAC provider because of them.
• DC

  DK Cartwright

  Mar 20, 2026
  5.0
  Bon Air - Trustworthy; Efficient; Professional; Fair; Respectful and Always on Time! Bon Air has serviced my HVAC since installing it a decade ago. They've never disappointed.

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