Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Garland to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.1
63 reviews
5 stars
37
4 stars
12
3 stars
6
2 stars0
1 star
8
- MRMoises RizoOct 3, 20251.0Worst customer service ever, I reserved a machine a week ago at pick-up the guy outside refused to try it out , I told him I have been to other sunbelts and they always try out the equipment before it leaves the location he said we'll that's there not here, whatever that means. Either way the equipment wasn't in conditions to leave the shop, the lady at the front justified it by saying well it just happens like this sometimes, I asked her to be a bit more professional as the standard I would be held too, if I were to take the machine and break it can I go back and say, well sometimes this just happens, of course not. Ridiculous and unacceptable. I own a business and understand things happen but we can be professional and courteous. Simply we apologies for the inconvenience but I did find another location with the equipment you need. That would have been more than enough. Now the plano location is buttoned-up very professional, definitely 5 stars there.
- AAAlejandro AlvarezOct 1, 20254.0Good people
- MMMayraJul 11, 20251.0Horrible! Inhumane
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Is a deposit required to make a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information is needed when making a reservation. Deposit policies differ for credit customers.
Can I extend the rental period if I need the equipment longer?
Yes, contact the branch to extend your rental. Additional charges will be applied based on the rental contract rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. For other options, contact the store where you rented the equipment.
Does Sunbelt Rentals offer delivery of equipment to my location?
Yes, delivery is available for a reasonable fee. You can select delivery during reservation and specify drop-off and pickup details.
What should I do if rented equipment breaks during the rental period?
Request service through the Equipment Detail page in your reservation or contact the branch. Sunbelt Rentals offers a Rental Protection Plan for added coverage.
What are the operating hours of Sunbelt Rentals in Garland, TX?
Open Monday through Friday from 7:00 AM to 5:00 PM. Closed on Saturdays and Sundays.
Which types of equipment does Sunbelt Rentals offer?
They offer aerial work platforms, air compressors, concrete and masonry tools, earthmoving equipment, forklifts, landscaping and lawn equipment, generators, and more.
What nearby services can I find close to Sunbelt Rentals in Garland?
Nearby you can find car dealers like Lonestar Distributers TX and Las Vegas Motor Cars, and service providers such as Sherwin-Williams hardware store and Eagle Auto Electric and Mechanic Repair.
How can nearby Enterprise Rent-A-Car assist me when visiting Sunbelt Rentals?
If you need a rental car or truck, Enterprise Rent-A-Car nearby offers vehicle rentals, which can help you transport rental equipment or facilitate your visit.