Since 2004, Milestone Electric, A/C, & Plumbing has been a family-owned and operated home service company dedicated to doing business the right way. We have worked to become the #1 home service provider in the Dallas-Fort Worth Metroplex because we care about you, your family, and your home. We employ skilled residential electricians, plumbers, and HVAC technicians – so when you call Milestone, you know you’re getting the best of the best.
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Many customers praised the friendly and helpful nature of the staff, with several technicians going above and beyond to explain issues and solutions.
Timeliness
Customers appreciated the prompt service, with many noting that technicians arrived on time or even early for appointments.
Quality of Work
Overall, customers reported satisfaction with the quality of work performed, although there were some concerns regarding pricing and diagnostic fees.
Communication
Technicians effectively communicated the scope of work and options available, helping customers feel informed and involved in the process.
VT
Vee Thornton
4 days ago
2.0
The gentleman who came out was professional, but my experience was disappointing. I called for help installing a simple floodlight by the garage. Instead of focusing on that, he immediately started recommending a complete overhaul of our electrical system, including adding a grounding rod. I had to redirect him and say, “Let’s focus on installing the light fixture—the original project.”
He then quoted me $415 for the job. In the end, all we needed was an 8x32 screw.
This is not the first time they’ve over-quoted me. Back in 2017, they wanted $30,000 to replace a plumbing system. I got a second opinion, and it turned out to be a $300 job.
I do not recommend this company, especially for women who may not be familiar with technical jargon. It feels like dealing with a shady auto mechanic shop.
DB
Dawn Pace Blasingame
Nov 1, 2025
5.0
Tyler Weidman came to my home to give me an estimate for immediate repairs to my bathroom. He was professional, thorough and explained everything in detail. When he left I understood the scope of work, price, timeline, and expectation.
Cedric did the plumbing work. Knowledgeable and friendly. Great worker. He and his crew did the work then cleaned up the mess. Polite and professional.
MF
Max Fuller
Oct 28, 2025
5.0
Jose was prompt, professional and knowledgeable. He arrived when he said he would. He explained every step of the process in a way that was easy to understand. He and his fellow associate wore shoe covers any time they were working inside and cleaned up all debris before leaving. Very pleased with the installation and would highly recommend Jose and Milestone Electric, A/C and Plumbing.
RD
Robert Datcher
Oct 27, 2025
5.0
I have been experiencing electrical issues at my residence, which have raised concerns regarding the potential repair costs. Julio Aguilar attentively listened to my concerns and presented me with several viable options to resolve my problems. His professionalism and patience throughout my inquiries were commendable.
DL
Don Lee
Oct 24, 2025
5.0
We received a notice Milestone would have plumbing technicians in the area and if we need any immediate services, they would be available and also provided a discount coupon. It was catering the day when we called and thus we agreed on a next morning service call. Milestone sent a text 30 minutes prior to arriving the next morning and also were actually earlier then scheduled! The licensed plumbing technician very professionally introduced himself a Jeremy, showed his Milestone credentials ( there's a big and clean Milestone truck Identification parked outside) and described his reason being here while summarizing his work order. After politely placing shoe covers on his boots, he entered my home, listed to my service request, confirmed his professional recommendations for solutions, and worked up a full price for the solution. After agreeing to the work, Jeremy went to work and gave a a best case time for completing work. In addition he asked my Wife and I if we had any other cons while he was there and waiting. Jeremy, immediately got to work, very well organized, clean work area, with minimal disruptions in our living space. After completing work, he cleaned area and presented presented a well completed project. Jeremy even took the time to explain the 5 year warranty on service along with warranties on other projects completed by Milestone.
Bottom line... My wife and I were very impressed and delighted with the overall experience. Yes, with employees like Jeremy, Milestone and its partners will always remain at the top of our service provider request list. For us, there is no one better! 😊
Where is Milestone Electric, A/C, & Plumbing located?
The business is located at 2360 Crist Rd Suite B900, Garland, TX 75040, USA.
What are the business hours for Milestone Electric, A/C, & Plumbing?
Milestone Electric, A/C, & Plumbing is open 24 hours a day, every day of the week.
How can I contact Milestone Electric, A/C, & Plumbing?
You can contact them by phone at +1 972-616-4171 or via email at it@callmilestone.com.
When was Milestone Electric, A/C, & Plumbing established?
The company was established in 2004.
Does Milestone Electric, A/C, & Plumbing have a website?
Yes, their website is http://callmilestone.com/.
Are there any nearby electrical supply stores to Milestone Electric, A/C, & Plumbing?
Yes, Locke Supply Co - #181 - Electrical Supply is nearby, which can be convenient for customers needing electrical supplies.
What nearby services could complement a visit to Milestone Electric, A/C, & Plumbing?
Customers might also visit Hank's Handyman Services for additional plumbing or electrical assistance or AutoZone for automotive parts and repair needs.
Are there any nearby fitness centers customers can visit along with Milestone Electric, A/C, & Plumbing?
Yes, nearby gyms include World War Fit and Definition Fitness, great options if you want to combine errands with a workout.
What dining options are near Milestone Electric, A/C, & Plumbing for a meal after a visit?
Close dining options include Tortas Locas Mexico Lindo for Tex-Mex cuisine and Papa John's Pizza for quick pizza meals.