Sunbelt Rentals Flooring Solutions

Reviews

• PS

  Phil Stephens

  Feb 19, 2026
  1.0
  In response to my google review. Sunbelt unit 1110359 was dropped off at our business before we opened without any notice or contact from anyone at Sunbelt. We did not order any such equipment. After Sunbelt unloaded the equipment they backed the equipment into one of our parking places with the bucket hosted up. This parking spot that Sunbelt choose to use was by an entrance/exit gate to the back of our shop. We rent parking spots in the back of our shop and tenants use this gate for 24/7 access. Unit 1110359 was parked in a way that the raised host was in danger of being hit by trucks entering the rear portion our yard. A few days later a Sunbelt Rentals truck came back to pick up the equipment. He indicated that it is common for Sunbelt Rentals customer’s to order equipment for a job site and use the closest address to that jobsite for delivery purposes even though they know it’s the wrong address. After the driver left, I called the Fort Worth Texas Sunbelt Rentals number to address my concerns and extremely disappointed in his solution to my problems. The responses I got from gentlemen at Sunbelt along with the driver were to: 1) Contact the Sunbelt customer who originally ordered the equipment and used our address and resolve it so it doesn’t happen again. 2) Have the Sunbelt equipment towed. 3) Secure the Sunbelt equipment in our shop and charge Sunbelt storage fee’s. 4) Call the Police. 5) Was told to do what I have to do. I was stunned, and still am, that that was the response I received. Please respond as to how I need to handle this problem when it happens again. They drop off equipment at the wrong addresses, block private driveways and could care less. Watch out for false invoicing.
• MM

  Michelle

  Feb 6, 2026
  5.0
  I called Sunbelt to inquire about a portable heater to heat my garage floor before an epoxy application. Brent recommended the appropriate sized heater and he even took it to the Sunbelt Rental location closer to me because it was on his way home. Great service!
• RR

  RSC RSC

  Jan 15, 2026
  1.0
  I had called the previous week for a quote on an Insulation Vaccuum. Today I went to rent it. I paid and noticed an extra charge on my invoice before leaving. Over the phone or in person they don’t tell you that they will Force you to pay a Rental Protection Plan. I requested the removal of the Plan because I’m not in need of it and I was not told about it prior to paying. Manager came out all “Authoritarian” saying NO REFUND, you have to pay for the plan or I won’t rent you the equipment. I said, ok, I’m not interested in anything so I’m requesting my Full Refund. He said “OK” and walked away. I guess he didn’t care. First time ever Walking into a Sunbelt Rental…. I’ll take my money elsewhere.
• GH

  George Herrera

  Nov 6, 2023
  5.0
  The staff is friendly and helpful, they will load and unload your rental, I do recommend them and will use them again for any future projects

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