Roto-Rooter Plumbing, Drains & Water Cleanup

Reviews

• CL

  Claudia Linhart

  1 day ago
  1.0
  The spot he marked was 4or 5 feet off from correct spot according to the plumber. Plumber tore up more than necessary if correct spot had been found first. I was told that if he was off more than 2 feet I would get a refund but I got nothing. The man was sent back out but was again wrong according to where the plumber finally found the leak.
• DS

  Deana Stevens

  Feb 24, 2026
  5.0
  Appointment was easy to schedule, he showed up quickly — same day. He unclogged our toilet and ran the camera to tell us why the clog happens frequently. Didn’t try to add mow services or price gouge. I knew what price range it should have been in and I felt it was fair. I will use them again.
• TT

  Trevor

  Feb 21, 2026
  5.0
  Your employee that turned up to do my water heater is definitely an asset to your company absolute pleasure to work with. Did the job in a couple of hours and unblock my drain that’s been blocked for 20 years plus I’ve had five other companies around here to do that and no one could do it he did it in about 30 minutes. We would definitely definitely recommend this company to anybody looking to have any plumbing, etc. work done. and I have actually talked to him about doing some other work, but I will reschedule when I’ve got another day off, One of the questions further down ask about the price the price is irrelevant as long as the job gets done properly..
• WG

  William Glock

  Feb 16, 2026
  5.0
  Main line of the house was clogged for reasons unknown. I tried to clear it myself with no luck. Contacted Roto-Rooter and had a technician on site within an hour. Brayden got straight to work after evaluating the issue and had the line cleared in an hour. He was very polite and informative, he ensured that we knew what he was doing and even provided additional advice on how to remove the scratches from the toilet.
• SS

  shotzielynn

  Feb 5, 2026
  1.0
  OUTRAGEOUS CHARGES A plumber arrived at 12:00 PM to clear a clogged front drain and quoted $345 for the job. Around 1:45PM, he told me the clog was cleared but claimed there was a separate issue in the back yard—a PVC pipe had come apart and was leaking into the yard. He then said the new quote was $2,750. I was shocked. He told me I didn’t have to use him for the repair, but then stated I already owed $600—even though the original quote for snaking the drain was $345. I’m still not sure how that number jumped to $600. At that point, I felt trapped and pressured, so I agreed. He provided this new quote without digging or even inspecting the pipe. Close to 2pm he went and dug in wet /soft mud approximately 2ft deep in about 30min and told me he needed to go to Home Depot to get a 2-inch telescopic coupling, which seems like a basic part a plumber would normally have on their truck. He returned around 3:30 Pm . installed what he later said was a $90 part, and filled the hole back in with mud. The job was finished by 4:45 PM. So to be clear: • 12:00–1:45PM: $600 (snake) Store 2:30-3:30 • 3:30–4:45 PM: $2,000 That’s over $2,000 for roughly 2 hours of work (or just over 3 hours if you include the trip to the store) and a $90 part. When I called to question the charges, I was told that digging a hole—regardless of whether it takes 10 hours or 30 minutes—automatically costs over $2,000, and that this is generated by a preset button on their iPad. I have no issue paying for honest work, but this pricing feels grossly inflated, misleading, and predatory. I will attach photos so you can clearly see how shallow, soft, and wet the ground was. This experience was completely unacceptable.