For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
If I could leave no stars for the customer service that this guy provided to me I would. I came in there this morning purchased a motor. I specifically ask for the return policy so I would make sure that I was OK to return the motor if I didn’t need it.. turns out I did not need it I took it back, and this guy proceeds to insult me and tell me that i couldn’t return it that the motor was installed which it was NOT he proceeds to racial profile me tell me that he was weary as soon as I walked in the door before I purchased the product and asked for the return policy . He continued to tell me that next time I should hire somebody that knows what they’re doing. This guy needs to be moved from the front desk at least ASAP because he does not need to be working customer service. This was my first time being in this store and it was definitely not a good experience. He also told me that he shouldn’t have sold me the motor in the first place because I didn’t have an account with them which I don’t know if that’s really Ferguson‘s policy, but at the end of the day, if he knew that he should not have sold me that motor that is on him. Again this Guy does not need to be working the front desk at all.
DB
De'Boris Brown
Jun 20, 2025
5.0
Frank is the man!! Knowledgeable, professional and helpful!!
SP
Sergio Portales
Jun 18, 2021
5.0
Frank the Tank Martinez is the guy to ask for in the hvac department. Excellent service
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson HVAC Supply offer?
Ferguson HVAC Supply offers wholesale heating and cooling equipment, parts, and supplies for commercial and residential projects, along with tools, product knowledge, and business solutions.
What are the regular business hours of Ferguson HVAC Supply in Fort Worth, TX?
The store is open Monday through Friday from 7:00 AM to 5:00 PM and closed on weekends.
Does Ferguson HVAC Supply provide emergency after-hours services?
Yes, for after-hours emergency, will call, and commercial water heater full service delivery, please call (800) 217-9480.
How can I contact customer support for help with the Ferguson website?
You can call 888-222-1785 or email customer.support@ferguson.com for assistance Monday through Friday, 8 a.m. to 8 p.m. EST.
What payment methods are accepted on ferguson.com?
Ferguson.com accepts Visa, Mastercard, and American Express credit cards.
Does Ferguson HVAC Supply offer financing options for commercial customers?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
Where is Ferguson HVAC Supply located in Fort Worth?
It is located at 2700 Ne Loop 820, Building 5, Fort Worth, TX 76137, USA.
Are there other Ferguson-related supply stores near Ferguson HVAC Supply?
Yes, nearby you can find Ferguson Plumbing Supply which offers plumbing and kitchen & bath appliances.
Which nearby contractor services could complement my visit to Ferguson HVAC Supply?
Southern Dock Products and Champion Replacement Windows offer contractor and home improvement services close by for your project needs.
Are there local businesses offering HVAC services near Ferguson HVAC Supply?
Yes, Circle-E Facility and Home Services and Goodman Distribution Inc. provide HVAC services nearby that might assist with installations or repairs.