For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
If I could leave no stars for the customer service that this guy provided to me I would. I came in there this morning purchased a motor. I specifically ask for the return policy so I would make sure that I was OK to return the motor if I didn’t need it.. turns out I did not need it I took it back, and this guy proceeds to insult me and tell me that i couldn’t return it that the motor was installed which it was NOT he proceeds to racial profile me tell me that he was weary as soon as I walked in the door before I purchased the product and asked for the return policy . He continued to tell me that next time I should hire somebody that knows what they’re doing. This guy needs to be moved from the front desk at least ASAP because he does not need to be working customer service. This was my first time being in this store and it was definitely not a good experience. He also told me that he shouldn’t have sold me the motor in the first place because I didn’t have an account with them which I don’t know if that’s really Ferguson‘s policy, but at the end of the day, if he knew that he should not have sold me that motor that is on him. Again this Guy does not need to be working the front desk at all.
11
1717RCFlyer
Jul 8, 2022
5.0
It’s 100 + outside. All AC business are booked up for days. Of corse
my upper AC unit went on the blink.
Did some reading and went to get the parts. Ferguson was the closest business. The person helping me was Franklin Martinez. He was very helpful and got the right parts and a reasonable price. A big Thank you to him for getting us all cooled off. Ha.
Thank you.
SP
Sergio Portales
Jun 18, 2021
5.0
Frank the Tank Martinez is the guy to ask for in the hvac department. Excellent service
BD
Brandon Dunaway
Jul 12, 2020
5.0
Justin Tyree is a great person to have on your side!
Frequently Asked Questions About Ferguson HVAC Supply
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We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
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On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
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