Business Details
About
Power Washing ServiceProperty Management CompanyWindow Cleaning Service
Backyard Butler provides property maintenance and pressure washing services to the Dallas-Fort Worth, TX area.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
231 reviews
5 stars
218
4 stars
5
3 stars2
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the thoroughness, attention to detail, and professionalism of the cleaning teams.
Customer Experience
Many reviews highlighted excellent communication and scheduling, with staff being accommodating and friendly.
Value for Money
While most customers felt the service was worth the price, a few expressed concerns about high costs relative to service quality.
Employee Treatment
There were mixed reviews regarding employee treatment, with some customers noting poor morale and ethics within the company.
Repeat Business
Numerous customers indicated they would continue using the service regularly, reflecting high satisfaction and loyalty.
- CMCameron Mendoza1 day ago5.0Came out on short notice and did an outstanding job!!
- CAcarol atwellNov 11, 20255.0Excellent work. I appreciate your flexibility in scheduling as well.
- LSLinda sniderNov 7, 20255.0Very detailed good group of guys that worked together to get the job done excellent results!
- CCcarol carterOct 30, 20255.0The guys were prompt, very professional and did an amazing job. Excited to find such a great service!
- KFKaren FOct 4, 20255.0Fantastic service and will use again. BT team cleaned my outdoor spaces which included furniture and cushions, gas lanterns, mud daubers off the ceilings, grill and stainless steel appliances and stone veranda. The cast aluminum furniture looks brand new and the shine has remained. The stone behind the grill was returned to its original condition which I thought was not possible. Their cleaning products have a clean pleasant fragrance. It took me 2 years to get my husband to agree to try them. He was reluctant that things would get broken and he would not be satisfied. Dez relieved him of his hesitations and came through in shining colors, true to his word, thorough and as promised. It's such a pleasure to sit outside now and we will be scheduling regular appointments to open and close our outdoor spaces. Lupita was also very professional and polite and a pleasure to speak with.
Frequently Asked Questions About Backyard Butler
Is your work guaranteed?
Absolutely! We stand by our work with a 24-hour guarantee post-visit, ensuring 100% client satisfaction. However, it's important to note that we're unable to rectify issues arising from weather conditions beyond our control.
Do you offer window cleaning services?
Yes, we do offer window cleaning services! We recommend booking your initial window cleaning service for the days following your initial total patio clean-up for optimal results.
However, it's important to note that while we strive to provide excellent service, Backyard Butler is not responsible for pre-existing damages, including broken glass, screen tabs, torn screens, aged screens, tabs, seals, frames, or window operation and which we will make note of at the time of your free quote assessment and at the beginning of your scheduled service.
We appreciate your understanding and look forward to enhancing your outdoor space!
How do I reschedule a cleaning with Backyard Butler?
Please contact us at (817) 888-8439 for rescheduling, and we'll make every effort to accommodate your preferred day of the week and time. However, please be aware that we cannot guarantee fitting you in before a specific date.
In the event of inclement weather, Backyard Butler reserves the right to cancel scheduled services for the safety of our team and clients. While our office will strive to reschedule your appointment promptly, we cannot guarantee availability on your preferred date. We appreciate your understanding and flexibility as we prioritize the safety and satisfaction of all parties involved.
What about the weather and the need for rescheduling?
We closely monitor the ever-changing Texas weather and aim to provide timely communication before any potential weather events. We'll offer options to cancel, reschedule, or proceed with your service, taking into account forecasted conditions.
Should you choose to proceed with your service on a day with forecasted weather, rest assured that our teams will work diligently to complete the service safely and efficiently. However, please understand that Backyard Butler reserves the right to cancel scheduled services for the safety of our team and clients.
While our office will make every effort to reschedule your appointment promptly, we cannot guarantee availability on your preferred date. We sincerely appreciate your understanding and flexibility as we prioritize the safety and satisfaction of all parties involved.
Will the work be inspected after every visit?
Our quality control inspectors inspect our teams regularly. They may visit after the team leaves. A Backyard Butler manager does these inspections to ensure the highest quality standards.
What about my lawn service scheduling?
It is recommended to have your scheduled Backyard Butler service scheduled after your lawn service for a sparkling clean patio area.
I have a community gate, a property gate, or an alarm system. What do I do on days when my butler visits?
If we are entering your property and it has a security system, please provide us with the access codes or steps necessary for us to turn off the alarm. We will reset the alarm when we leave. Alternatively, you may want to disable it on the day of your scheduled services.
What is your cancellation policy?
Last minute cancellations and cancellations within 24hrs of the visit will incur a $125 charge.
Does Backyard Butler guarantee their work?
Yes, Backyard Butler offers a 24-hour guarantee after each visit to ensure client satisfaction, except for issues caused by weather beyond their control.
Do you provide window cleaning services and when should I schedule it?
Yes, window cleaning services are available. It is recommended to book this service shortly after your initial patio clean-up for the best results.
How can I reschedule a cleaning appointment with Backyard Butler?
To reschedule, call (817) 888-8439. They will try to accommodate your preferred day and time but cannot guarantee availability before a specific date.
What is Backyard Butler's policy regarding weather-related service changes?
They monitor Texas weather closely and may cancel services for safety. Customers will be offered options to cancel, reschedule, or proceed, but availability on preferred dates may not be guaranteed.
Are inspections conducted after each service visit?
Yes, Backyard Butler managers regularly inspect work after teams complete services to ensure the highest quality standards.
When should I schedule my patio cleaning relative to lawn care services?
Backyard Butler recommends scheduling their cleaning services after your lawn care to ensure a sparkling clean patio area.
What should I do if my property has security systems or gates before service?
You should provide access codes or instructions for alarm systems so Backyard Butler can disable and reset them during the visit, or disable the alarm yourself on service days.
What is Backyard Butler's cancellation policy?
Cancellations made within 24 hours of a visit will incur a $125 charge.
Which cities and areas does Backyard Butler serve?
Backyard Butler serves many areas including Fort Worth, Dallas, Plano, Frisco, McKinney, Southlake, and other surrounding Texas cities such as Westlake, Colleyville, Keller, Highland Park, Preston Hollow, Lantana, and Grapevine.
What nearby places can customers visit when coming to Backyard Butler?
Customers visiting Backyard Butler can check out nearby spots like North Central Ballet for arts and dance, or visit Community Storehouse Food Pantry. Additionally, nearby businesses like Hoyer's Home Lawn and Garden and Elite Lighting Concepts provide related home and garden services.