Very professional and extremely helpful. The technician (Nick) they sent provided tips and cost saving advice for keeping our units running. He demonstrates great customer service and answers all of our family's questions. We have used Ace since we moved to TX over 8 years ago and will continue using them in the foreseeable future. I definitely recommend Ace for you HVAC needs.
KS
Katherine Staine
Jul 13, 2024
5.0
This was my first dealings with Ace and I can tell you they were phenomenal! They were 15 minutes early, and ver courteous. They listened to my needs and went straight to work. They installed a new ac, cleaned up completely after they were done, and a minor problem was reported immediately and fixed within the hour. These guys literally had the best price and gave me exactly what I needed and didn’t try to sell me on something that I didn’t need. I will definitely recommend and use them every time I have an issue!! Thank you, Everett and Jorge!!
SR
Suzanne Rodriguez
Jan 6, 2022
1.0
We used this company last week to have our ducts cleaned and sanitized. Everything we read online sounded professional and what we wanted. The two guys that showed up did not put on shoe protection, there were no before and after photos taken of the ducts. They had me sign the 'document' before starting which stated I was satisfied with their work and would not begin until I did so. They never cleaned the ducts as I took photos from several vents still showing them in the same condition. They were at the house less than 40 minutes from arrival, walk through until the "cleaning". I asked for a refund of the cleaning portion as I don't mind paying their service fee to come out and after a week there has been no communication, return calls or follow up. I have initiated a credit card dispute for the $926 charge for the poor service. Stay away!!!
DM
Dominick Miller
Sep 6, 2016
5.0
I am a long time customer and the service I've gotten from ACE is unparalleled. The entire crew has always been professional and they ensure quality everytime. 5/5 I recommend them to all of my friends.
Frequently Asked Questions About Ace Air Conditioning & Heating Services, Inc.
What services does Ace Air Conditioning & Heating Services, Inc. offer?
Ace Air Conditioning & Heating Services, Inc. provides heating and air services including HVAC equipment, duct work, and air quality solutions in Fort Worth, TX.
Where is Ace Air Conditioning & Heating Services, Inc. located?
The company is located at 214 S Sylvania Ave, Fort Worth, TX 76111, USA.
What are the business hours for Ace Air Conditioning & Heating Services, Inc.?
They are open Monday to Friday from 8:00 AM to 4:00 PM, and closed on Saturdays and Sundays. They also offer 24/7 emergency services.
What payment options are accepted by Ace Air Conditioning & Heating Services, Inc.?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Does Ace Air Conditioning & Heating Services, Inc. belong to any professional associations?
Yes, they are members of the Better Business Bureau.
How can customers contact Ace Air Conditioning & Heating Services, Inc.?
Customers can contact them via phone at +1 817-222-2600 or email at acerob@att.net. They also have a Facebook page and a website at https://www.aceacdfw.com/.
What brands does Ace Air Conditioning & Heating Services, Inc. work with?
They work with American Standard and Honeywell brands.
What nearby places can customers visit around Ace Air Conditioning & Heating Services, Inc.?
Nearby places include Goliath Jiu Jitsu gym, Martin House Brewing Company brewery and bar, and Tico Foods restaurant, providing options for fitness and dining before or after your HVAC service visit.
Are there nearby automotive services close to Ace Air Conditioning & Heating Services, Inc.?
Yes, nearby automotive services include Dent Co PDR & Collision Body Shop for auto hail repair and Jats Auto for automotive needs, helpful if you need vehicle repairs while visiting the area.
What community and recreational facilities are near Ace Air Conditioning & Heating Services, Inc.?
Nearby community and recreational spots include the Andrew Doc Session Community Center and Fort Worth Axe Factory, providing social and active lifestyle options for locals and visitors.