Henry's Service All specializes in full service & repairs Heating - Air Conditioning - Plumbing - Electrical - for residential and small commercial customers throughout and the DFW metroplex, since 1978.
Feedback indicates a significant inconsistency in customer service, with some customers praising the responsiveness and professionalism of technicians, while others report poor communication and rude interactions.
Quality of Work
Many customers commend the quality and efficiency of the work performed, particularly in plumbing and HVAC services, although there are complaints about workmanship and unresolved issues.
Pricing Transparency
Several reviews highlight concerns regarding pricing transparency, with some customers feeling misled about costs and additional charges.
Reliability
The business has a strong reputation for reliability, with many long-term customers expressing satisfaction with timely service and effective problem resolution.
Professionalism
Technicians are frequently described as professional and knowledgeable, contributing positively to the overall customer experience.
CB
Cindy Bennett
Nov 7, 2025
5.0
Prompt and cleared my issues. Thank you Henry’s.
BS
Brianna Sepulveda
Oct 11, 2025
2.0
Bad communication and lack of customer service.
My husband had used them for issues at his work so we decided to try them for a home issue since he had an existing relationship. We used them in 2023 for a leak we had in front of our home. They came out to fix the issue but the exact same issue happened in 2025. When I called Eva to discuss the issue initially before service, she rudely said there was no warranty, which I understood. I Had the impression she thought I was trying to ask her for something for free. I tried to be nice back and I told her I completely understand and I did not expect them to come out to fix the issue for free and asked for a quote for some additional services while they were here. The gentleman came out to fix the issue never providing a quote for the service done or for the additional work that I had requested. I called Eva to follow up and she seemed annoyed, she put the gentleman that fixed the issue on the phone and it seems that he actually came out the first time back in 2023. The gentleman did say that he should’ve replaced a valve and some other items, but he replaced them this time. I really wish we would’ve been given the option the first time to replace the items so we didn’t have to pay more than double to get this repair done.
To top it off, the gentleman said that he would come back to complete The additional WORK requested and after a week and a half he never came and again I did not receive a follow up call. I had to follow up and just cancel the service.
My husband and I will not be using them in the future due to the big lack of communication And the customer service that we received considering we were existing clients.
I am giving them two stars because my husband did say that they did provide quotes before service for the service they did at his work But I’m assuming it was because it was for a Larger project.
VA
Valeria Aguilar
Sep 17, 2025
5.0
My grandmother recently had a plumbing issue and from start to finish, the experience with Henry’s Service All was nothing short of excellent.I cannot speak highly enough about the staff and how not only were they knowledgeable and efficient, but they also took the time to truly understand our needs and provide thoughtful and personalized support.
To anyone looking for dependable, top-tier service, give them a call! They’ve earned our trust, and we won’t hesitate to turn to them again in the future. Thank you all so much!
GB
guy buzzard
Jun 28, 2025
5.0
I have used Henry's 3 time so far and there service has been top shelf all the way, I highly recommend them .
BF
Barbara F
Jun 20, 2025
1.0
Came out to take a look at the work I needed done and then dragged their feet while assuring me I would have the quote soon. After weeks of wasting my time and me having to directly ask if they were even capable of handling the work I needed done, they admitted they didn’t have the manpower.
Also, their technician went out of his way to bring up his political beliefs. Poor judgment and customer service all around.
Frequently Asked Questions About Henry's Service All
What services does Henry's Service All provide?
Henry's Service All specializes in full service and repairs of heating, air conditioning, plumbing, and electrical systems for residential and small commercial customers.
Which areas does Henry's Service All serve?
Henry's Service All serves the DFW metroplex, including cities such as Euless, Irving, Bedford, Grapevine, Hurst, Collyville, Southlake, Fort Worth, Arlington, Las Colinas, and Coppell in Texas.
What are the business hours for Henry's Service All?
Henry's Service All is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Does Henry's Service All offer emergency services?
Yes, Henry's Service All offers 24/7 emergency service availability.
What are the payment options available at Henry's Service All?
Payment options include American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
Where is Henry's Service All located?
Henry's Service All is located at 2215 West Pipeline Road, Euless, TX 76040, United States.
How can I contact Henry's Service All?
You can contact Henry's Service All by phone at +1 972-986-4006 or by email at admin@henrysserviceall.com.
What nearby pet services are available close to Henry's Service All?
Close to Henry's Service All are 'All Paws Go To Heaven' and 'Sniffs and Licks', which provide pet store services, pet boarding, and pet sitting, ideal for customers needing pet care while attending to household repairs.
Are there nearby places where I can get automotive repair near Henry's Service All?
Yes, nearby automotive repair options include TLS Auto Specialist and TLS AUTO SPECIALIST SERVICE & REPAIR, which are convenient for customers needing vehicle service while visiting Henry's Service All.
What local shopping options are near Henry's Service All?
Nearby shopping includes Arrow Bolt and Electric, a hardware store, and Shield Awards & Promotions, a trophy and souvenir shop, providing customers with home improvement and gift options near Henry's Service All.