Trane - Heating & Cooling Services

2.3
7 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Trane®, a brand of Trane Technologies®, is a world leader in air conditioning systems, services and solutions. For more than a century, the Trane name has identified products and technology that stretched the world's idea of what was possible – a tradition that's still very much with us. Every Trane product is designed down to every detail and rigorously tested for reliability. While other manufacturers build their products from the same “pool” of parts available to anyone, we make it a point to be uniquely better, innovative and always looking to the future. To do that, we have to design, build, test and rebuild some of our own parts. We know they work because we push them well beyond the industry standards, making sure they match the reliability people expect when they own a Trane. From the durable Climatuff® compressor to the exclusive Spine Fin™ coil to the revolutionary Hyperion™ air handler - and a number of other patented innovations - when you own a Trane, you're getting more than reliable comfort and you're getting it year after year.

Location

Trane - Heating & Cooling Services
1405 Vanderbilt Drive, El Paso, TX
79935, United States

Hours

Reviews

2.3
7 reviews
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  • RM
    Ryan Miller
    Mar 21, 2024
    1.0
    They make the units impossible to service, thech support is verry unhelpful. Do not buy from trane
  • DD
    David
    Aug 18, 2022
    1.0
    I called with 2 questions and the operator hung up on me before I could ask.
  • MM
    Matthew Martinez
    Jul 12, 2022
    5.0
    Getting some VRF training, thanks Trane
  • VV
    Vinny Vader
    Oct 29, 2020
    1.0
    Impossible to get any kind of answers from them! Don't waste your time. Go with another brand.
  • PH
    Patty Herrera
    Jul 14, 2018
    2.0
    In our six-year history with Trane's El Paso office, we have been tremendously disappointed. In the sales process, Trane overpromised and underdelivered. We are a non-profit organization (a church), so paying $160,000 for a Trane Chiller system was expensive for us, but we went with Trane because they promised the moon, and that they would be there to walk us through everything we needed and fix anything when we had difficulties. We perform all of the required routine maintenance, but now Trane tells us that since we don't pay them to do the maintenance (they are very expensive) it's our fault when something goes wrong--even though it has NEVER worked correctly or consistently since day one. Now we are financially committed to a system that frequently fails, mechanically, electronically, and with poor/expensive customer service. We would not reccomend Trane (at least the El Paso office) to any small or mid-sized business, unless you are prepared to pay hundreds of thousands of dollars on an ongoing basis and put up with frequent issues.

Frequently Asked Questions About Trane - Heating & Cooling Services

Where is Trane - Heating & Cooling Services located?

Trane - Heating & Cooling Services is located at 1405 Vanderbilt Drive, El Paso, TX 79935, United States.

What are the operating hours of Trane - Heating & Cooling Services?

They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.