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For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What industries does Ferguson Waterworks serve?
Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer, and stormwater management industries.
What are the operating hours of Ferguson Waterworks in El Paso, TX?
Ferguson Waterworks is open Monday through Friday from 6:30 a.m. to 4:30 p.m. and closed on weekends and certain holidays, including 12/24 and 12/31 when they close early.
Where is Ferguson Waterworks located in El Paso?
Ferguson Waterworks is located at 1010 Eastside Rd, El Paso, TX 79915, USA.
How can I contact Ferguson Waterworks for customer support?
You can call Ferguson Waterworks at +1 915-781-1054 for assistance.
Does Ferguson Waterworks offer after-hours emergency service?
Yes, for after-hours emergency or commercial water heater full service delivery, please call (800) 217-9480.
Can I purchase products online at Ferguson Waterworks?
Yes, Ferguson Waterworks offers online purchasing options and accepts Visa, Mastercard, and American Express as payment methods.
Does Ferguson Waterworks provide financing options for commercial customers?
Yes, Ferguson Waterworks offers commercial financing through GreatAmerica Financial for qualified applicants.
What should I do if I forget my password for Ferguson.com's account?
Click the Forgot Password link on the login page and enter your registered email address. You will receive an email to reset your password.
Are there other Ferguson locations nearby?
Yes, nearby Ferguson locations include Ferguson Plumbing Supply and Ferguson Fire and Fabrication, which provide plumbing products and fire protection services respectively, useful if you're seeking related services around El Paso.
What other hardware or building supply stores are near Ferguson Waterworks?
Sherwin-Williams, Massey Johnson Associates, Chaparral Materials, Beacon Building Products, and Foxworth-Galbraith Roofing Supply are nearby hardware and building supply stores where customers might find complementary products.
Are there any facilities nearby that provide uniforms or industrial solutions?
Yes, UniFirst Uniform Services and IBT Industrial Solutions are located nearby, offering uniform and industrial equipment services which may benefit contractors and businesses visiting Ferguson Waterworks.