Metro Air Conditioning Heating & Services

4.8
323 reviews

About

HVAC Contractor
Metro Air Conditioning Heating & Services is your #1 HVAC company in Dallas, TX, offering complete HVAC solutions with 24-hour emergency service.

Location

Metro Air Conditioning Heating & Services
126 W Illinois Ave, Dallas, TX
75224, United States

Hours

Reviews

4.8
323 reviews
5 stars
296
4 stars
13
3 stars
3
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, courtesy, and responsiveness of the staff, highlighting their willingness to explain issues and provide timely service.

Expertise

Technicians were frequently noted for their knowledge and ability to diagnose and resolve issues efficiently, often exceeding customer expectations.

Reliability

Many reviews emphasized the company's reliability, with customers appreciating prompt service and the ability to schedule appointments quickly.

Long-term Trust

Numerous customers expressed loyalty to Metro Air, citing years of satisfactory service and recommending the company to friends and family.

Fair Pricing

Customers appreciated the competitive and transparent pricing, often noting that they felt they received good value for the services provided.
  • DS
    Doris Smith
    6 days ago
    5.0
    Excellent experience will continue to use this company.
  • TR
    TT Rob
    Jan 18, 2026
    5.0
    Fast, friendly efficient service pro’s
  • PC
    Phyllis Cockrell
    Jan 17, 2026
    5.0
    Prompt and courteous service at a competitive price. Would definitely use them again.
  • TT
    tdawnyall
    Jan 1, 2026
    4.0
    I've used them for years and they always provide good service.
  • VP
    Viola Pope
    Dec 2, 2025
    5.0
    Metro Air company is the only place that I let service my heat and air unit. I have been using Metro Air since 1991. Keep up the good work.

Frequently Asked Questions About Metro Air Conditioning Heating & Services

What is the SEER rating?

The seasonal energy efficiency ratio (SEER) measures the efficiency of heating and cooling equipment. It calculates the cooling output per dollar of electricity used, compared to other systems. SEER ratings typically range from 13 to 21, with higher numbers indicating greater efficiency. For example, a three-ton unit might have a SEER rating of 13, 14, or 15. For more detailed information about SEER ratings, please contact our air conditioning specialists at Metro Air Conditioning Heating & Services.

Why is the SEER rating on the energy guide different than what my dealer quoted?

Each split system cooling unit has a nominal SEER rating, which can be increased by upgrading the indoor unit within the same series. The overall SEER rating of a system depends on the combination of equipment installed in your home. Both outdoor components (heat pump or air conditioner) and indoor components (evaporator coil and furnace or air handler) contribute to the total rating. For more information about SEER ratings and equipment combinations, please consult our air conditioning specialists.