Alex was was extremely professional and took care of our job very nicely in a work manner highly recommend
TK
Tanya Kusiumova
Oct 21, 2024
5.0
I reached out to Green Mainland to discuss options for new windows and doors for my home, and I was genuinely impressed with communication, Anton, the person I spoke with took the time to understand my needs and provided valuable insights without any pressure to buy right away.
I haven’t made a purchase yet, but based on this experience, I feel confident about moving forward with them. Their professionalism and willingness to help stood out to me. Definitely considering them for my project!
OK
Olga Ka
Aug 13, 2024
5.0
Explanied everything very well. Was glad to see very good quality of the product and affordable prices compared to many other places!
VS
Vitaliy Saranchuk
Jun 17, 2024
5.0
I ordered an aluminum and glass door. The entire process went smoothly. From the order process to the installation team. Very professional company to deal with.
AK
Anatoliy Kirillov
Apr 13, 2024
5.0
I recently worked on their showroom installation and was quite impressed by the quality of the products they carry. The windows, featuring extruded aluminum frames with thermal breaks, show exceptional quality. And those doors? Simply out of this world! High quality with multiple locking points and amazing design options. And their service is top-notch.
Entry doors are pre-hung meaning the jamb, door, glass, flush bolt, roller latch, & sweep, hinges (hidden, standard, pivot) are included, but may not be assembled due to logistics for shipping and may require assembly at location.
Can I Order a Custom Door?
Yes, we can make almost any design (inquire with sales representative), glass style, color, and size of aluminum entry doors. Please note, due to the high backlog and logistics, custom orders can take anywhere from 10 - 14 weeks. To order a custom door contact us at contact@greenmainland.com or view our catalogs/website.
What Is A Thermal Break, Thermally Broken, Or Thermal Barrier?
We make thermally broken aluminum doors that withstand drastic changes in temperature or when the temperature drops below freezing. The thermal break is a continuous barrier between the inside and outside window/door frames to greatly reduce noise, cold, and heat energy. Thermal break technology uses a reinforced polyamide bar between the inside and outside aluminum profiles, creating an insulated barrier within the window or door frame.
What are The Lock Specs?
All of our door products come with already installed locking mechanisms. Certain smart lock options are also available.
Do We Do Installation?
No, we are a distributor of windows and doors throughout the U.S. and do not install the doors. However, we will recommend our highly skilled and reputable contractors that would be able to quote your entire project and install our Products.
Where Do We Ship And How Long Does It Take?
We ship to all 50 states and shipping times may vary for in-stock doors depending on location and carrier. The carrier provided will call to schedule a delivery date and time to deliver your door. For more info on the shipping process, please contact us at contact@greenmainland.com.
How Much Does Shipping Cost?
Custom order product shipping is included in the provided final price and is not charged separately. In stock products will have a separately calculated shipping cost depending on location and carrier. For Texas residents, we offer free local pickup from our Dallas warehouse. We have a ramp and dock loading options at the warehouse.
Can I Pick Up My Product?
Yes, we offer free local pickup from our warehouse in Dallas, TX. We will load the product onto your truck free of charge.
How Will My Product Be Packaged?
Our doors are packaged with protective materials in boxes or wooden crates, to prevent damage by shipping carriers. Note, you will need multiple people to help dismantle the pallet once delivered curbside.
Are Handles & Locks Included?
Yes, as per the design, style, or custom order of Product.
Can I Change My Order?
Custom orders are FINAL once approved and submitted.
What is The Lead Time?
Lead Time is usually around 10-14 weeks. For some products, we have an express delivery of 6-8 weeks.
Can I Get A Mosquito Screen With My Door?
Yes, we can provide a retractable mosquito screen with some products and under certain limitations to come with your custom doors or windows. Please contact us directly for more info at contact@greenmainland.com.
Can I Expedite A Custom Order?
Maybe. We may be able to expedite your order for faster production and/or shipping options. There may be additional charge. Please email us at contact@greenmainland.com.
Do We Make Doors For Commercial Properties?
Yes, we can make any size of aluminum door in any style with custom glass and color finishes. If you would like to custom order a commercial aluminum or glass entry door, please email us at contact@greenmainland.com.
Do You Offer Warranty on Your Products?
Yes, we offer a 10 year limited warranty for all of our products. Please see our Warranty Disclaimer for more information.
What types of windows and doors does Green Mainland offer?
Green Mainland offers luxury aluminum windows and doors including fixed, tilt & turn, casement, pivot, sliding, awning, hopper windows, and various door styles like pivot, bifold, French, modern front, glass, and sliding doors.
Can I order custom windows or doors from Green Mainland?
Yes, Green Mainland can design almost any style, glass, color, and size for aluminum entry doors and windows. Custom orders typically take 10-14 weeks to complete.
Do Green Mainland doors come pre-hung and what is included with a door purchase?
Yes, entry doors are pre-hung and include the jamb, door, glass, flush bolt, roller latch, sweep, hinges (hidden, standard, pivot), though assembly may be required upon delivery.
Does Green Mainland provide installation services?
No, Green Mainland is a distributor only. However, they can recommend skilled contractors for installation and project quotes.
Where does Green Mainland ship to and what are the shipping options?
They ship to all 50 states. Shipping times vary by location and product availability. Texas residents can also opt for free local pickup at the Dallas warehouse.
What is the lead time for ordering products from Green Mainland?
The lead time is usually 10-14 weeks, with an option for express delivery in 6-8 weeks on some products.
Are locks and handles included with the doors?
Yes, locking mechanisms and handles are included as per the design, style, or custom order of the door.
What languages does Green Mainland support for customer service?
Green Mainland supports English, Russian, Spanish, Ukrainian, Polish, and Albanian languages.
What are some nearby places customers can visit when coming to Green Mainland in Dallas?
Nearby places include Mocha Bakery for desserts, Just In Case Catering for southern and American cuisine, and Cowboy Saloon and Sports Bar for drinks and entertainment.
How can nearby businesses like Gutter Logic or Premier Cleaning Services complement my experience with Green Mainland?
If you're renovating or upgrading your home with Green Mainland's products, nearby services like Gutter Logic for home services or Premier Cleaning Services for janitorial help can assist with maintenance and cleaning needs.
Are there convenient places to stay or plan events near Green Mainland?
Yes, Americas Best Value Inn offers nearby accommodation, and the Luxury Event Center is available for event planning.