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Frymire Home Services

4.9
(800 reviews)

Business Details

2818 Satsuma Dr, Dallas, TX
75229, United States
(469) 759-1046

About

HVAC ContractorAir Conditioning ContractorHeating ContractorDrainage ServicePlumber
For 70+ years, Frymire Home Services has been the benchmark for AC, heating, and plumbing in Dallas–Fort Worth. Discover hassle-free installation, repair, and maintenance with our EASE Comfort® Program. Enjoy our safe, friendly service, available 7 days a week, 7am-8pm and forget about overtime charges. Secure your appointment today!

Details

  • Onsite servicesAvailable

Location

Frymire Home Services
2818 Satsuma Dr, Dallas, TX
75229, United States

Hours

Reviews

4.9
800 reviews
5 stars
758
4 stars
15
3 stars
5
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the technicians for being knowledgeable, professional, and helpful, with specific mentions of individuals like Jamal, David, and Aaron.

Communication Issues

Several reviews highlighted problems with communication, including delays in responses and lack of follow-up on service issues.

Service Quality

While many customers reported positive experiences with service quality, there were notable complaints about upselling tactics and unresolved issues after service.

Timeliness

Customers appreciated the prompt arrival of technicians, although some expressed frustration with delays in scheduling and job completion.
  • LB
    Leigh Anne B
    1 day ago
    5.0
    Patrick Blanco was fantastic. He was detailed, explained everything, and did things that no other service person has done. If only all your techs came even close to his work.
  • RP
    Rebecca Price
    Feb 19, 2026
    5.0
    David is friendly and knowledgeable. He answers plenty of questions from us on our current tankless water heater and questions about a house we are building. He is an asset to your team.
  • IL
    Interpreter - Liz
    Feb 11, 2026
    2.0
    On Feb 4-5, Frymire did plumbing work for me, and did a great job! It took two days for two separate issues, no problem. I paid $973 up front, with the remainder due after they completed the job on the 2nd day. The following day, after the work was completed, I see the two charges, one for the $973, and the other for the TOTAL amount of the job. Unfortunately, I paid with my debit card causing my checking acct into overdraft. Fortunately, I have overdraft coverage. I understand mistakes happen, but I called multiple times and no one ever called me back. They just took my messages and said they would email the accounting dept. This morning, I look at my bank account and see they finally refunded my $973. Over the last five days, I have been completely stressed out with no phone call back to me, no reassurance that my money would be returned, and no apology. I’m canceling my maintenance agreement with them. I don’t want to deal with a business that takes my money while they’re stressing me out.
  • JW
    Julie W
    Feb 10, 2026
    2.0
    I have had multiple plumbing jobs complete with them with very few issues. However, I had a HVAC unit installed right around Thanksgiving and I wanted one that would get the City of Denton rebate(15.2 SEER) . Sales person assured me it would. It gets installed and I complete the rebate form and it’s denied. When I call to inquire why, I am informed it’s only a 14.5 SEER and does not meet requirements. My receipt says I paid for 15.2- city of Denton confirmed that’s what I paid for but what they installed was not the same. I have tried to find a resolution, called multiple times and they do call back- but no resolution to move forward. It feels like the salesman pulled a bait and switch on me. I would hate to think that it’s because I am a female. I called the sales person and he was dismissive and informed me that they do not sell a 15.2. It has been an extremely frustrating process and I still do not have the HVAC system I asked for.
  • MC
    Martin Cooper
    Feb 9, 2026
    5.0
    Dave came out and did the annual water heater flush and inspection. He was very thorough and explained what what he was doing and what he was looking for. He's the kind of guy I want for a neighbor. 😊

Frequently Asked Questions About Frymire Home Services

What services does Frymire Home Services offer?

Frymire Home Services provides AC, heating, plumbing installation, repair, and maintenance services through their EASE Comfort® Program.

What are the operating hours of Frymire Home Services?

Frymire Home Services is open 7 days a week from 7:00 AM to 8:00 PM.

Brand Certified Facts from Frymire Home Services

Frymire Home Services partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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