Frymire Home Services

4.8
4557 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorDrainage ServicePlumber
For 70+ years, Frymire Home Services has been the benchmark for AC, heating, and plumbing in Dallas–Fort Worth. Discover hassle-free installation, repair, and maintenance with our EASE Comfort® Program. Enjoy our safe, friendly service, available 7 days a week, 7am-8pm and forget about overtime charges. Secure your appointment today!

Details

  • Onsite servicesAvailable

Location

Frymire Home Services
2818 Satsuma Dr, Dallas, TX
75229, United States

Hours

Reviews

4.8
4,557 reviews
5 stars
4,162
4 stars
189
3 stars
30
2 stars
24
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, knowledge, and helpfulness of the technicians, particularly highlighting individuals like Jamal, David, and Mauricio.

Communication Issues

Several reviews noted poor communication regarding service appointments and job completion, leading to frustration among customers.

Service Quality

While many customers reported positive experiences with service quality, there were complaints about unresolved issues and perceived overcharging for repairs.

Accountability

Customers expressed dissatisfaction with the company's accountability, particularly regarding issues that arose after service was performed.
  • LJ
    Lee Jones
    Dec 30, 2025
    5.0
    Great job! Follow up service provided..
  • LT
    Lily Tran
    Dec 30, 2025
    1.0
    I recently came across issues with Frymire due to a neighbor who had work done on leaking pipes. Unfortunately, due to the cul-de-sac layout, neighbor and I share my front yard getting to our own water meter (approximately a foot away from each other). During the project, the first problem; Frymire hired subcontractors that excavated the area causing a snap in the fiber optic wires, which then created an internet outage for me along with the surrounding homes. Took me over 2 weeks to get that fixed. Next, the second problem; my water bill started to rise suddenly after their project. I had contacted the manager Abe with Frymire, he then sent out a technician Vincente that worked on the project to do further inspections. After looking at the area for about 5 minutes, he came to the conclusion saying their work didn’t cause my leak. Saying there is not thing they can do but can write up a quote that I will be liable for. My frustration with this situation is that everything was fine until this work had been done, now there is a leak that they do not want to take responsibility for. Clearly, there is no coincidence on my leaking pipes. For Frymire being “so professional”, they do not want to take accountability for the causing issues. Vincente had said it wasn’t them that had cut the fiber optic wires - it was their subcontractors. Correct, however, it is your subcontractors who are also representing Frymire. Then, I am being left with an unresolved issue with no given answers. Abe will not pick up my calls to discuss the situation and the neighbor is also not responding back at all. All of this during the holidays as well. I feel Frymire had just sent out a technician to say they did something but in reality, denying was their priority and feels like they just wanted another job opportunity. When I had spoken to Abe prior, he made me feel as if something is wrong, they would fix it. Now they’re saying they caused nothing and do not want to be held liable. This is all very unprofessional. I would like to add, the have messed up my yard with their patch work.
  • BL
    Beautiful Life
    Dec 28, 2025
    1.0
    My water heater's drain valse leaking so I called Frymire sent Plumber came over my house I told him the Drain valse can be replace and he said NO he can not replace it I have to replace new water heater system $2,800 because he tried to makes money if I agree replace new Water Heater Unit after Plumber left I went to Home Depot bought drain valse only $11.99 I replaced myself easy ..the water heater I am having now only 4 Years old ....
  • AE
    Armando Esco
    Dec 27, 2025
    5.0
    Very patient, and did a great job.
  • 2M
    29Jasper Meg
    Dec 17, 2025
    5.0
    Professional, knew what he was talking about. Agreed on a new Water Heater, with water filtration & conditioning applied ALL coupons & discounts. I truly appreciate everything.

Frequently Asked Questions About Frymire Home Services

What services does Frymire Home Services offer?

Frymire Home Services provides AC, heating, plumbing installation, repair, and maintenance services through their EASE Comfort® Program.

What are the operating hours of Frymire Home Services?

Frymire Home Services is open 7 days a week from 7:00 AM to 8:00 PM.