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Grasten Power Technologies

4.8
(2792 reviews)

Business Details

10890 TX 242 Conroe TX, CONROE, TX
77385, United States
(281) 259-6500
http://www.grastengenerators.com

About

ElectricianGenerator ShopGenerator Service & Repair
Protect your home from the risks caused by sudden power outages with a generator from Generac, the industry leader, installed by the experts at . In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.

Location

Grasten Power Technologies
10890 TX 242 Conroe TX, CONROE, TX
77385, United States

Hours

Reviews

4.8
2,792 reviews
5 stars
2,548
4 stars
70
3 stars
22
2 stars
23
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent communication and thorough explanations.

Timeliness

Most reviews highlight the punctuality of technicians, with many customers appreciating timely arrivals and efficient service.

Quality of Work

Customers frequently commend the thoroughness and attention to detail in maintenance and repair work, leading to high satisfaction with the service provided.

Installation Issues

Some customers expressed dissatisfaction with the installation process, particularly regarding yard damage and lack of follow-up on repairs.
  • AL
    Alan Lipman
    3 days ago
    5.0
    Brandon was extremely helpful. He explained what is covered in the maintenance agreement and he cleaned the interior and exterior of the generator. He also asked me if I knew how to simulate a power outage to test the switch. I had that as a question, myself.
  • JS
    Jonathan Storms
    Feb 19, 2026
    5.0
    I cannot recommend Grasten Power Technologies highly enough. When my whole-house Generac generator stopped functioning correctly, their technician, Adam, responded immediately. On the first service call, Adam quickly and accurately diagnosed an engine failure. Grasten seamlessly handled the entire warranty claim on my behalf, procured a brand-new engine direct from the manufacturer, and promptly scheduled the replacement. During the second visit, Sean and Christian arrived right on time and executed the complete engine swap in record time. They ran full diagnostic tests to ensure flawless operation. What truly set this experience apart was the exceptional attention to detail: when I returned from work, the area around the generator was actually cleaner than how I left it. Sean and Christian even cleaned the interior behind the panels, making the entire unit look brand new. I am absolutely flabbergasted by this elite level of service. Going forward, Grasten is my exclusive provider for any Generac maintenance and repair. I have complete confidence in their capabilities and will be recommending Adam, Sean, Christian, and the entire Grasten team to all my friends, family, and neighbors. I cannot thank them enough!
  • RG
    Rex George
    Feb 18, 2026
    5.0
    Dennis Brown was spot on with his arrival and resolution of the problem I was having with my generator. He quickly fixed and had the system back ready for service. I have my unit and units at both of my daughter's houses and all from Grasten. Always professional.
  • SG
    Steve Greer
    Feb 17, 2026
    5.0
    We have been very pleased with the service that Grasten Power Technologies has provided with our Kohler back up generator. All the technicians have been very helpful and answered all of our questions. I look forward to having them take care of our service needs in the future.
  • BT
    BARBARA TAYLOR
    Feb 9, 2026
    1.0
    Slow to respond. Got a contract with a quote to move a unit. I agreed, signed and paid half the of the quoted $4425 as a down payment. They never measured anything prior to arriving- just showed up after many delays. Just as the workers were finishing, I got a call and was told that I owed an additional$1400 because the job involved a longer distance than anticipated. Again, no pre-measuring, and was never sent a revised contract total. I would say that dealing with Graston was an expensive, and a bit of a nightmare...very unprofesional!

Frequently Asked Questions About Grasten Power Technologies

What products and services does Grasten Power Technologies offer?

Grasten Power Technologies specializes in installation, service, and repair of Generac home standby generators, ensuring reliable backup power during outages. Their certified technicians provide emergency assistance and maintenance.

Where is Grasten Power Technologies located?

They are located at 10890 TX 242, Conroe, TX 77385, USA.

Brand Certified Facts from Grasten Power Technologies

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Certified February 22, 2026Yext Knowledge Graph
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