Texas Heat & Air

Reviews

• JS

  Jim S

  Oct 2, 2025
  1.0
  This company is unprofessional. They schedule an appointment for the next day. I took the day off of work to be there. Then they sent a text message at 4:15pm to tell me they would not coming the next day and would be coming 4 days later. When i told them that would not work and that I had taken the day off, the owner called me. When I complained about them breaking a commitment the owner started yelling at me. Then he cancelled the service with AMS. If AMS books them for you, call them and ask it to be re-assigned.
• CP

  Cameron Pino

  Sep 5, 2025
  1.0
  I would give them zero stars I would. We were assigned this company by AHS and after the first time they sent their tech out he told us that we had a dead fan in our unit. He said he would try to come back the next day to replace the fan. Three days later he finally returns to replace the fan and then tells us that the actually issue to our unit was damage to the wiring that he claims was caused by a power surge. Well guess what AHS doesn’t cover under their warranty policy? Damage due to issues like a power surge. There was no evidence that an external power surge caused the damage and when asked by my insurance agent (who had to spend 2 weeks calling this company before they could get in touch with the tech) asked for evidence of how a power surge caused the damage could not provide definitive evidence. I believe this company said whatever they needed to say in order to cover the back of AHS. They were inefficient and dishonest and I don’t recommend them at all.
• AH

  Andrew Hallum

  Aug 31, 2025
  1.0
  Guys came out to look at my HVAC unit. Spent like 5 minutes at my house, most of that was taking pictures of my horse and calling there kids to show them the horse. They said the issue was dirty coils, but didn’t fix it. Said they didn’t have what they needed to fix it. That’s the whole point on coming out was to fix the issue. Waste of time and money. DONT USE IF YOU ARE LOOKING FOR PROFESSIONALISM AND IF YOU ARE ACTUALLY WANTING THE PROBLEM WITH YOUR HVAC RESOLVED.
• AM

  Angela Manning

  Aug 16, 2025
  5.0
  Quick and responsive Our air went out on a Saturday morning and Tim had someone out within an hour! Great service, extremely reliable. I highly recommend them.
• KH

  Kellie Hoagland

  Jul 22, 2025
  1.0
  What a horrible company. I have American Home Shield and all they send is this type of company. First Juan comes out and disables my ac board when he came down I asked him what he did he said nothing you need a new board. Ahs sent another tech that discovered he didn’t reconnect it after he took it off. Then they resent Tim out for duct work only wow what a winner. Comes over and tells us he won’t let any of his people work in our attic unless we put walkways up there. We did that then he returns today and tells my husband to nail or duct tape them down, right 😂. Then he supposedly goes up and measures and comes down and claims that ahs has denied the claim. That was the first dispatch number I explained to him. He then stated I gave him a 1 star review for the last tech ( well here’s another for you Tim) my husband stated we’re not here to talk about that. Then he refused to talk to ahs then he stated that the duct damage was done by a coil put in backward then stated it could have been other things that caused it. But was going to report it was the coil. So actually it was a great possibility it was wear and tear on a 26 year old home. Which he didn’t like. He then stated they don’t do duct work because they don’t make money so why the heck was he at my house when ahs stated duct work only. It was one lie after another and he became belligerent and stood up like he was tough. My husband kicked him off our property and we have reported his behavior to ahs. I will not have any of this companies techs on my property as none of them are honest. This one was just mad because I gave the last tech a 1 star when as far as I am concerned they both earned less than 1 star.

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