TEX Shop Builders of Texas

Reviews

• BH

  Brandi Hamilton

  May 10, 2022
  1.0
  Arklatex installed a building on my property. We have been happy with it, so when it came time to add another barn, we called them. They came out to look at what we wanted and to get the details to give us an estimate. They said they get back to us soon with the estimate. Crickets. My husband called and texted multiple times over a period of several weeks. They never bothered to reply. I would understand if they are too busy and can’t take on new projects right now, but to totally ignore customers, especially returning customers, is completely unacceptable. At least reply and say they can’t do it right now. We could have started the process with another company sooner. We have recommended them to friends in the past who have purchased barns from them. We will never use or recommend them ever again. We will now tell everyone we know NOT to use them. Now we are getting two barns added to our property through another company that has been incredible to work with, very responsive and helpful.
• MB

  Molly Birnbaum

  Jun 25, 2019
  3.0
  Slower start than originally planned. We purchased a metal building as living quarters. Build went quick once started. Building is nice and looks to be what was expected. Down side to dealing with this company... *no professional plans or blueprint of any sort were offered to us. Our sales person made a drawing with a sharpie. We provided a professional plan which we created and printed at home showing where we wanted windows and doors. *workers cut branches of oak trees and did not spray cut ends with anything, not to mention it was not the appropriate time of year to cut oak. *workers left trash in yard: shirt tucked into tree, left over boards with nails sticking out, iron posts sticking out of ground, boards used as markers sticking out of ground & drink bottles. 1st email to owner asking them to clean up resulted in a response stating they did. 2nd email sent to let him know it was not done resulted in no response.. *walking on and throwing boards on retaining wall caused some of the main rocks to shift which damaged structure of wall * we have since learned of the corners that were cut due to us being out of city limits. No plywood was installed under metal roof, header boards were joined together and not notched into main beams, no vents in attic area, smaller lag bolts were used instead of appropriate size to bear weight of roof. We chose to have our framer make appropriate fixes. Overall we are happy with the structure, but what this company lacks is professionalism and customer service & communication skills.
• KK

  Karen

  Mar 25, 2018
  2.0
  Many things didn't go as stated by salesman. I visited with the owner, Rick, several times about how the building was repositioned without my knowledge, and they covered up some of my landscaping. That wasn't all of the other things that transpired as the building was being built. Sad to say after reading some other reviews about great staff and values, Rick does not take any accountability for his employee's mistakes. Instead, he blames it on the customer. I do like the building, but I will have to spend even more money correcting their mistakes. I never write negative reviews.....until now.

Frequently Asked Questions About TEX Shop Builders of Texas